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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.5
1,307 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,307 reviews

November 06, 2024

Very helpful and extremely accommodating. The Customer service was outstanding ! Brian is top notch and look forward to BMW as my new retailer and service center More

by DONNADIGIOIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

BMW of Orland Park responded

We're delighted to hear that Brian and the team at BMW of Orland Park made you feel accommodated. Thank you for choosing us as your new retailer and service center - see you again soon!

November 06, 2024

Jason Jakobowski has been helping me for as long as he's been at Zeigler and I'm extremely grateful for his attention to my needs. If it wasn't for Jason I'm not sure I could ever write such a review. Also, More

by BILLMASTRO81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Prendergast ( 5 STARS )
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Nov 06, 2024 -

BMW of Orland Park responded

Bill, thank you for sharing such a heartfelt review! We're delighted to hear that Jason and the team at BMW of Orland Park have made your experiences memorable. Your loyalty means the world to us, and we're honored to be part of your journey. Safe travels in your BMW!

November 06, 2024

Tony was very helpful And working with me during a problem where BMW corporation had major delays in supplying a component. He kept me informed Of the status along the way More

by MBOGH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

BMW of Orland Park responded

We're glad to hear that Tony was able to assist you during the supply delay and keep you updated at BMW of Orland Park. Thank you for sharing your experience with us!

November 05, 2024

James is always a pleasure to work with and always takes good care of me when I come in for service. More

by TRSELLERS118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

BMW of Orland Park responded

We are glad to hear that James has been a pleasure to work with. Thank you for trusting BMW of Orland Park with your service needs!

November 05, 2024

Friendly and courteous. I enjoyed the visit and was satisfied. Will recommend to my friends. More

by YOUNGILRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

BMW of Orland Park responded

Thanks for leaving BMW of Orland Park a five-star review! We are happy to hear that our team was friendly and courteous.

November 05, 2024

I worked with Corey and he did a great job letting me know what service was needed and kept me informed about progress of work being done. More

by EMORAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Nov 05, 2024 -

BMW of Orland Park responded

We're delighted to hear Corey provided excellent service and kept you informed throughout your visit at BMW of Orland Park. Thank you for sharing your experience with us!

November 05, 2024

Mr. James Hatchett is very attentive and a consummate professional. He provides a great service. More

by KESHAPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a five-star review! We are happy to hear that James was attentive and professional. See you next time!

November 05, 2024

Jason was very easy to work with. He understood the problem I was trying to explain to him and he gave me great advice! He is a true professional!!!! More

by D.WRIGHT0456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

BMW of Orland Park responded

We're delighted to hear that Jason provided you with excellent service and advice at BMW of Orland Park! Our team takes pride in being professional and attentive, so it's great to know your experience reflected that. Thank you for sharing this feedback!

November 05, 2024

I truly appreciate the new feature that they’ve added of sending a link to a video of a personalized summary of services needed on your vehicle. Helps build trust and credibility. More

by TYRONDA_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
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Nov 06, 2024 -

BMW of Orland Park responded

We're delighted to hear that you appreciate the new video summary feature at BMW of Orland Park! Building trust and credibility with our customers is a top priority, and we're glad this addition enhances your experience. Thanks for sharing your feedback!

November 04, 2024

The staff at BMW Orland Park was very helpful and understanding. I appreciate all their patience while I was researching to purchase my first luxury car. Thanks so much to everyone for making this su More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

BMW of Orland Park responded

Claudia, we're delighted to hear that our team at BMW of Orland Park made your first luxury car purchase a smooth experience. Thank you for choosing us and sharing your positive feedback!

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