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BMW of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.5
1,307 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,307 reviews

November 10, 2024

Great customer service! Service techs do not try to upsell, they seem to care more about the customer than money they will make - thank you! More

by AMEDINA922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew - certified technician
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Nov 11, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience with BMW of Orland Park! We're delighted to hear that our service techs provided great customer care without the pressure of upselling. We appreciate your feedback and look forward to serving you again in the future!

November 10, 2024

Very accommodating and great to deal with! Recommend them to anyone looking to buy a BMW More

by DSOLAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory KAZIENKO
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Nov 11, 2024 -

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park! Safe travels!

November 10, 2024

Very professional interaction. I felt good about the deal I received. Sarim was a very good salesman and was attentive to my needs. More

by jamespfinn
Recommend Dealer
Yes
Employees Worked With
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

BMW of Orland Park responded

James, we're delighted to hear that Sarim provided you with a professional and attentive experience at BMW of Orland Park. Enjoy your new ride!

November 10, 2024

Never purchase new vehicle from this dealership. They over promise warranty and don’t show in the bill. More

by tush824u
Recommend Dealer
No
Employees Worked With
Joseph DiGiovanni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Huda Abed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

BMW of Orland Park responded

It's concerning to hear about your experience with the warranty promises. We strive for transparency in all our dealings, and it's disappointing if we fell short here. Please reach out so we can address this issue directly and ensure clarity moving forward. Thank you, Anthony Paramo - General Sales Manager - 7084604545

November 10, 2024

I purchased 2025 X5 in October with ultimate warranty of $5k. Sales girl Huda is keep saying on the phone that I am covered. But the. It doesn’t show anywhere in the bill. Make sure before you purchase any More

by tush824u
Recommend Dealer
No
Employees Worked With
Joseph DiGiovanni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Huda
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Nov 12, 2024 -

BMW of Orland Park responded

I'm sorry to hear about the confusion regarding your warranty coverage. We strive for transparency in all transactions, and it's concerning that this wasn't clear on your bill. Please reach out so we can clarify any misunderstandings and ensure you have the correct information. Thank you, Anthony Paramo - General Sales Manager - 7084604545

November 09, 2024

I had a great experience with Zeigler BMW of Orland Park! Very helpful and detailed explanation of service to be had. Appreciated the video updates a lot! More

by ALBINOFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

BMW of Orland Park responded

We're delighted to hear that you had a great experience with us at BMW of Orland Park! It's wonderful to know our detailed service explanations and video updates were appreciated. Thank you for your feedback, and we look forward to serving you again!

November 09, 2024

Clean, friendly, smooth, fast, comfy waiting area, great service work and labor, free coffee and snacks More

by Paola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

BMW of Orland Park responded

Paola, we're delighted to hear you enjoyed the amenities and service at BMW of Orland Park! Thanks for sharing your experience with us.

November 09, 2024

Outstanding customer service friendly and helpful my experience was exceptional I would recommend anyone to make a purchase More

by WANDA0724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

BMW of Orland Park responded

Thank you for the fantastic feedback! We're delighted to hear that your experience at BMW of Orland Park was exceptional. We appreciate your recommendation and look forward to assisting more customers like you in the future!

November 09, 2024

Great service and follow up. This is my first bmw but not my last. Awesome More

by AGILMOREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

BMW of Orland Park responded

We are so glad to have you as part of the BMW of Orland Park family! Thanks for sharing this feedback with us. See you next time!

November 09, 2024

Kind, professional and patient. Salesman, finance department and staff were welcoming and friendly. The finance department took the time to find the best deal for me. My visit was e More

by YESALLISWELL
Recommend Dealer
Yes
Employees Worked With
JJ Vock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross
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Nov 11, 2024 -

BMW of Orland Park responded

We're delighted to hear that your experience at BMW of Orland Park was rewarding and that our team provided you with kind, professional service. It's great to know the finance department went above and beyond for you. Thank you for choosing us!

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