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BMW of Orland Park
Orland Park, IL
1,309 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,309 reviews
September 27, 2024
No loaner car was available for me to use. Had to be without my car for 5 days. The dealer still owes us a detailed cleaning inside as it was not completed at purchase and the service guy assu Had to be without my car for 5 days. The dealer still owes us a detailed cleaning inside as it was not completed at purchase and the service guy assured us that it would get done before we picked up the car. Upon pick up, the detailed cleaning had not been completed and no one could not answer as to why not and when it would get done. More
by Margaret Stoch
Verified Customer
September 26, 2024
It was a good experience. Pictures can only show so much. I was glad to have test-driven more than 1 car. Gus is wonderful. Pictures can only show so much. I was glad to have test-driven more than 1 car. Gus is wonderful. More
by CLPREND
September 26, 2024
Richard pool has been awesome in servicing my BMW’s anytime when needed. The staff here does their best to make sure I get what I want and fast and fairly. Thank you Zeigler bmw anytime when needed. The staff here does their best to make sure I get what I want and fast and fairly. Thank you Zeigler bmw More
by MIKEMo
Employees Worked With
September 26, 2024
Excellent customer service provided every time we bring our vehicles in for servicing! Keep up the great work! our vehicles in for servicing! Keep up the great work! More
by Manny
Employees Worked With
September 26, 2024
Great service! I was in and out in a timely manner. I was pleased with the service. I was in and out in a timely manner. I was pleased with the service. More
by CHERYLBROOKS2
September 25, 2024
amazing customer service the have you can’t find your dream if you’re not see it 🦅😎⌚️🧸 dream if you’re not see it 🦅😎⌚️🧸 More
by Jalal Ibrahim
September 24, 2024
fast and smooth transaction. I would highly recommend this dealership. Looking forward to do more business in the future I would highly recommend this dealership. Looking forward to do more business in the future More
by VYTIS
September 24, 2024
Great service. On time and very efficient. James, my service advisor, is the best—keeps me informed if service progress, is personable and helpful! On time and very efficient. James, my service advisor, is the best—keeps me informed if service progress, is personable and helpful! More
by BMG999
Employees Worked With
September 24, 2024
Great job, I appreciate the Appropriate wait time. I’m always satisfied with BMW service. I’m always satisfied with BMW service. More
by KATHYMB1228
Employees Worked With
September 23, 2024
Good customer service and good service pricing. Service advisor Kevin was very helpful, knowledgeable, and helpful. Advisor went the extra mile to get my car fixed. Service advisor Kevin was very helpful, knowledgeable, and helpful. Advisor went the extra mile to get my car fixed. More
by JDub
Employees Worked With
Kevin in service Dept.
