BMW of New London

I hope I have his name correct, but the gentleman who assisted me at the desk with a temporary substitute vehicle and service was extremely helpful and courteous. Mike has worked on my vehicle several ti assisted me at the desk with a temporary substitute vehicle and service was extremely helpful and courteous. Mike has worked on my vehicle several times in the past and always does an excellent job and works promptly to do so. I also spoke with the salesman, Lou I think ( I left his card at work) and he was great. Very helpful and attentive. One of the reasons I would consider BMW for my next vehicle is the service I receive from the New London dealership. More

I just came in for a routine oil change. Service was great, everyone was friendly, and I came home with a clean, shiny, happy car! great, everyone was friendly, and I came home with a clean, shiny, happy car! More

I have had some rather strange issues with my BMW 528XI. Stephen has been superbly accomodating and he is a great source at BMW of New London. Thank you. Stephen has been superbly accomodating and he is a great source at BMW of New London. Thank you. More

Last week I took my BMW in for service at BMW of New London. I had called for an appointment and was given one for the time and day I had requested. When I showed up with the car, I was taken right in w London. I had called for an appointment and was given one for the time and day I had requested. When I showed up with the car, I was taken right in with no waiting. The paper work was made easy and they began working on the car right away. The servicing was done very quickly while I waited and I was allowed to use the conference room to work in while I waited. When the car was done, all work was explained and I was on my way with a minimum of down time. And they even washed the car for me! More

Lou is great! Bought my first two BMWs from him, and then made the mistake of going to another dealer closer to home for my third, which was a big mistake. Just bought my fourth from Lou! He took his time an made the mistake of going to another dealer closer to home for my third, which was a big mistake. Just bought my fourth from Lou! He took his time and didn't make me feel rushed and he made sure I was making the right decison for my needs. I will never go to another dealer! The service department is also great! More

My 3 month old BMW had flat tire light up. I brought it to the service. I am very satisfied with the service. the service representative is very friendly and responsible. to the service. I am very satisfied with the service. the service representative is very friendly and responsible. More

Ron very helpful - explaining things clearly and answering questions knowledgeably. Would absolutely give dealership the edge when purchasing another BMW. Everyone has been pleasant and willing to answering questions knowledgeably. Would absolutely give dealership the edge when purchasing another BMW. Everyone has been pleasant and willing to make the experience a pleasant one. More

Yes, I would recomend this dealership because Stephen was very helpful and got stuff done as soon as possible. Hopefully on my return, I will recieve the same care. very helpful and got stuff done as soon as possible. Hopefully on my return, I will recieve the same care. More

When talking to Ann on the first call to the purchase and When talking to Ann on the first call to the purchase and visit to the dealership she made you feel as if you were the most important customer she h When talking to Ann on the first call to the purchase and visit to the dealership she made you feel as if you were the most important customer she had. Ann did a great job in finding answers when she was not sure and didn't want to give me the wrong info. Then I had started talking to David Morgan and between his emails and phone conversations he too did a very find job with this sale. Also when we met David in person he worked very hard in taking care of us. Christin who I only had one or two phone conversations and finally met was very friendley and informative to our answers. In conclusion your sales staff did a very fine job and I would reccomend your dealership and who knows I may be back again for another car. Thank You Joseph & Kathy Darmofalski More

Very friendly service. Got much more than expected for my trade in that had required repairs. Good price on the vehicle. My only complaint is that they move prettily slowly. Almost anything takes at lea my trade in that had required repairs. Good price on the vehicle. My only complaint is that they move prettily slowly. Almost anything takes at least an hour from service to shopping I was there for over four hours while purchasing my vehicle. More