BMW of Kansas City South

Clinton Wong is a great service advisor. He’s always taken good care of me when I’ve brought my car in for whatever reason. In this case he was spot on in predicting an unexpected diagnosis. He’s always taken good care of me when I’ve brought my car in for whatever reason. In this case he was spot on in predicting an unexpected diagnosis. With follow up service required, he has made accommodations for me at my convenience. It is much appreciated. His treatment goes beyond business as we have discovered common interests and my visits to the dealership are like spending time with a friend. It's worth mentioning that every trip I end up visiting several others as well. Norm Michaels gave me some great advise while I was there and Giuseppe Baldin always makes time for me. He sold me the 340i xDrive and we have been good friends ever since. BMW of Kansas City South has great people who treat you like you’re the only customer. More

Excellent dealership and service department. My service advisor, John Strode, is the best. I couldn't recommend more highly. My service advisor, John Strode, is the best. I couldn't recommend more highly. More

The service advisor John Strode makes this dealership worth visiting and scheduling a service visit. worth visiting and scheduling a service visit. More

I love this dealership. From sales to service my experience has been exceptional. My recent service visit was great. Service advisor John Strode is very knowledgeable and he From sales to service my experience has been exceptional. My recent service visit was great. Service advisor John Strode is very knowledgeable and helpful.. More

I booked a service appointment online for a Saturday. When I dropped off my car the service technician informed me that I should not have booked online, that they only do oil changes on Saturdays, and th When I dropped off my car the service technician informed me that I should not have booked online, that they only do oil changes on Saturdays, and that they probably couldn't service my car. To top it off he was kind of rude about it. More

Great service. The entire team there was helpful. My service advisor, Norm Michael, kept me informed every step of the way. I have been a customer of another local The entire team there was helpful. My service advisor, Norm Michael, kept me informed every step of the way. I have been a customer of another local BMW dealership for as long as I can remember. BMW of Kansas City South is where I will go from now on. More

My first time there to get service which was excellent and I received good information from Norm , work was completed in a timely fashion and I plan to continue service there in the future, thanks and I received good information from Norm , work was completed in a timely fashion and I plan to continue service there in the future, thanks More

Awesome service I’ll definitely come back. I still need tires love all of the advisors shout out to Matt, Jason, Paullie, Norm and John I still need tires love all of the advisors shout out to Matt, Jason, Paullie, Norm and John More

Clinton Wong is great. If looking for a service advisor, I recommend Clinton. Very honest and fair with giving you the best options for the best price, I had my wheels If looking for a service advisor, I recommend Clinton. Very honest and fair with giving you the best options for the best price, I had my wheels powder coated, which I highly recommend for Clinton to set this up[ for you and schedule. More

So appreciate Clinton Wong! Knowledgeable, responsive, and service oriented 5 star! Grateful always! Thank you Knowledgeable, responsive, and service oriented 5 star! Grateful always! Thank you More