BMW of Kansas City South
Kansas City, MO
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2,068 Reviews of BMW of Kansas City South
12/5/23 visit: Another great service visit at Hendrick BMW Kansas City. Clinton Wong handled everything well as usual and had a courtesy car available for me as my car's issue required it to stay for a da BMW Kansas City. Clinton Wong handled everything well as usual and had a courtesy car available for me as my car's issue required it to stay for a day. The issue was resolved completely to my satisfaction and Dylan Wilson sent a video explanation demonstrating the work was done. These guys are the best. More
Since I purchased my BMW in 2020, Clinton Wong at BMW of Kansas City South has ALWAYS taken great care of me!!! He's friendly, easy to reach, responds quickly, gives the best and most cost effective options Kansas City South has ALWAYS taken great care of me!!! He's friendly, easy to reach, responds quickly, gives the best and most cost effective options for service, completes the service I need as quickly as possible, and he's saved me a ton of money!! If you need service on your BMW there's no debate, Clint and his team at BMW of KC South are the absolute BEST!!! More
By far, the best service for BMW in the Kansas City metro. Personal, remember your name, great loner vehicle. Video sent of my vehicle being inspected. This place is top notch. metro. Personal, remember your name, great loner vehicle. Video sent of my vehicle being inspected. This place is top notch. More
Clinton Wong is a great service advisor. He’s always taken good care of me when I’ve brought my car in for whatever reason. In this case he was spot on in predicting an unexpected diagnosis. He’s always taken good care of me when I’ve brought my car in for whatever reason. In this case he was spot on in predicting an unexpected diagnosis. With follow up service required, he has made accommodations for me at my convenience. It is much appreciated. His treatment goes beyond business as we have discovered common interests and my visits to the dealership are like spending time with a friend. It's worth mentioning that every trip I end up visiting several others as well. Norm Michaels gave me some great advise while I was there and Giuseppe Baldin always makes time for me. He sold me the 340i xDrive and we have been good friends ever since. BMW of Kansas City South has great people who treat you like you’re the only customer. More
I love this dealership. From sales to service my experience has been exceptional. My recent service visit was great. Service advisor John Strode is very knowledgeable and he From sales to service my experience has been exceptional. My recent service visit was great. Service advisor John Strode is very knowledgeable and helpful.. More
I booked a service appointment online for a Saturday. When I dropped off my car the service technician informed me that I should not have booked online, that they only do oil changes on Saturdays, and th When I dropped off my car the service technician informed me that I should not have booked online, that they only do oil changes on Saturdays, and that they probably couldn't service my car. To top it off he was kind of rude about it. More
Great service. The entire team there was helpful. My service advisor, Norm Michael, kept me informed every step of the way. I have been a customer of another local The entire team there was helpful. My service advisor, Norm Michael, kept me informed every step of the way. I have been a customer of another local BMW dealership for as long as I can remember. BMW of Kansas City South is where I will go from now on. More