BMW of Kansas City South

Had leaking rear axle seals on my X5. While that doesn’t make me happy on a 7 year old auto, I’m here to say how much I appreciate my service advisor, Norm Michael. While they already dro While that doesn’t make me happy on a 7 year old auto, I’m here to say how much I appreciate my service advisor, Norm Michael. While they already dropped the rear diff down to replace the bad axle deals, Norm went ahead and had the tech replace the driveshaft seal into the rear diff. I appreciate that attention to smart car maintenance. If I’m already paying for the rear diff to be dropped down, it makes sense to replace an inexpensive seal. The Service Advisor role, in its name implies advice, not order taker. Norm understands my approach to car maintenance and does act as my advisor. More

Clinton is the reason I bring my car in for service. They do great job of maintaining my X3. Thanks for all you do They do great job of maintaining my X3. Thanks for all you do More

Great process keeping customer informed - sending videos of problem is great letting me see where problem is and what is needed to fix it. of problem is great letting me see where problem is and what is needed to fix it. More

There is not a better place in Kansas City to maintain your BMW. Their service department is superb, genuine BMW parts and expert trained BMW service technicians. They will fully inspect and wash your veh your BMW. Their service department is superb, genuine BMW parts and expert trained BMW service technicians. They will fully inspect and wash your vehicle before you leave. My experience the times I've been there was elevated beyond satisfaction by my service advisor Clinton Wong. He is an intelligent personable man that will provide you with the best possible service at a very affordable price. Don't go anywhere else! More

I bought my BMW 3 years ago, and I always come back to this dealership for any maintenance or service that is needed. The staff there is just awesome, from the service department to the sales people. Clin this dealership for any maintenance or service that is needed. The staff there is just awesome, from the service department to the sales people. Clinton in the service department is so friendly and never forgets a face. I had some maintenance due today and it was going to take a few hours. While waiting, I ran into Giuseppe, who sold me the BMW. He such a great guy, kind and friendly. He sat for a bit and chatted with me and husband about other cars on the lot, and answered some questions I had about the company. He's knowledgeable and can pretty speak from experience on almost all of their stock. I always enjoy my time at the dealership. This is my 3rd BMW that I've bought from them, and I'll come right back when I'm ready for the next one. 10 out of 10 on the service, staff, and quality. Highly recommend! More

I purchased my BMW over two years ago from the Kansas City South location and have had nothing but great experiences with the dealership. John Strode in the service department has always gone above and b City South location and have had nothing but great experiences with the dealership. John Strode in the service department has always gone above and beyond to be responsive and accommodating any time I’ve brought the car in for service. Even for a routine oil change and maintenance-he has been able to provide a loaner car. As a working parent, this is paramount for our busy schedule! They take great care to maintain your car and even return it to you clean. I recommend BMW of KC South to all my friends and colleagues. If you’re looking to purchase-ask for Giuseppe Baldin-he’s who helped me find my perfect car. If you’re needing service-definitely ask for John Strode and he will help you out! More

Terrific service. I had a tire emergency and they were able to squeeze me in so I could make a planned trip the next day. I had a tire emergency and they were able to squeeze me in so I could make a planned trip the next day. More

My regular visit to the dealership for maintenance at 25 000 miles was just a pleasure. Clinton Wong was great and very friendly.I know him for quite some time.Great guy.! Service was done on time. My car 000 miles was just a pleasure. Clinton Wong was great and very friendly.I know him for quite some time.Great guy.! Service was done on time. My car was washed and ready to go when I arrived to pick it up. Great people! Great service ! Thank you guys ! Another satisfied customer. Looking forward to see you in 10 000 miles. More

Most positive Car buying experience that I have ever had. Giuseppe Baldin was patient and very knowledgeable.. This is how buying a car should feel. Thank You! Giuseppe Baldin was patient and very knowledgeable.. This is how buying a car should feel. Thank You! More

Customer service was excellent, service upstanding, very informative. Location is a little far for me, but likes the service that you provide/ informative. Location is a little far for me, but likes the service that you provide/ More