BMW of Kansas City South

Great customer service and communication! John Strode was great to work with! I highly recommend service by this dealership! John Strode was great to work with! I highly recommend service by this dealership! More

John was very helpful and knowledgeable would definitely recommend this dealership. He even went above and beyond to help with our claim from a previous mistake. recommend this dealership. He even went above and beyond to help with our claim from a previous mistake. More

John Strode took care of us from start to finish, we appreciate his professionalism and follow up appreciate his professionalism and follow up More

Norm Michael at BMW of KC South made our service appointment so easy. He had everything scheduled, on time and perfectly completed. Super easy and excellent service. Could not have been happier. Tha appointment so easy. He had everything scheduled, on time and perfectly completed. Super easy and excellent service. Could not have been happier. Thank you, Norm! More

Norm was friendly, fair and knowledgeable. I would highly recommend him as a service advisor. I would highly recommend him as a service advisor. More

Always great service and attention to detail. Clint Wong is highly knowledgeable, friendly and professional. There is not a better place in Kansas City to keep your BMW running great. Clint Wong is highly knowledgeable, friendly and professional. There is not a better place in Kansas City to keep your BMW running great. More

Had leaking rear axle seals on my X5. While that doesn’t make me happy on a 7 year old auto, I’m here to say how much I appreciate my service advisor, Norm Michael. While they already dro While that doesn’t make me happy on a 7 year old auto, I’m here to say how much I appreciate my service advisor, Norm Michael. While they already dropped the rear diff down to replace the bad axle deals, Norm went ahead and had the tech replace the driveshaft seal into the rear diff. I appreciate that attention to smart car maintenance. If I’m already paying for the rear diff to be dropped down, it makes sense to replace an inexpensive seal. The Service Advisor role, in its name implies advice, not order taker. Norm understands my approach to car maintenance and does act as my advisor. More

Clinton is the reason I bring my car in for service. They do great job of maintaining my X3. Thanks for all you do They do great job of maintaining my X3. Thanks for all you do More

Great process keeping customer informed - sending videos of problem is great letting me see where problem is and what is needed to fix it. of problem is great letting me see where problem is and what is needed to fix it. More

There is not a better place in Kansas City to maintain your BMW. Their service department is superb, genuine BMW parts and expert trained BMW service technicians. They will fully inspect and wash your veh your BMW. Their service department is superb, genuine BMW parts and expert trained BMW service technicians. They will fully inspect and wash your vehicle before you leave. My experience the times I've been there was elevated beyond satisfaction by my service advisor Clinton Wong. He is an intelligent personable man that will provide you with the best possible service at a very affordable price. Don't go anywhere else! More