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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

April 08, 2022

They were efficient, transparent and professional. John S even provided a number to text with follow up questions or concerns. Well done More

by Maggie N
Recommend Dealer
Yes
Employees Worked With
John s
Apr 14, 2022 -

BMW of Kansas City South responded

Maggie N, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 06, 2022

Everyone is so helpful and friendly, which is especially important in stressful situations. I work with John in the service department, and he does a wonderful job keeping me informed. More

by Amwolfe535
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Apr 09, 2022 -

BMW of Kansas City South responded

Amwolfe535, your wonderful feedback and rating mean a lot to us. Amwolfe535, thanks for taking the time to leave a review.

March 30, 2022

Norm is an excellent BMW Service Specialist to work with and he always makes sure I have an outstanding experience every time I get to be there. More

by Kouassi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Apr 02, 2022 -

BMW of Kansas City South responded

Hi Kouassi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 30, 2022

John Strode was awesome. Explained the service being done, provided a ride home, and kept me updated. I asked about an additional service, and he actually advised against i More

by johnejacksoniii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Apr 02, 2022 -

BMW of Kansas City South responded

Johnejacksoniii, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2022

Norm Michael and the team at BMW of Kansas City South do a great job of making me feel welcome every time I take my BMW X5 in for service. Thanks so much, Norm!! More

by Leanda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Mar 31, 2022 -

BMW of Kansas City South responded

Leanda, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

March 28, 2022

John Strode was fantastic. He was very helpful and responsive. He kept me updated throughout! More

by Surabh7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Mar 30, 2022 -

BMW of Kansas City South responded

Surabh7, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!

March 28, 2022

I work with John Strode for service on my BMW X5 and he his fantastic in every way to interact with. Mark Harris 816-536-5589 More

by Mark Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John strode 5 star.
Mar 30, 2022 -

BMW of Kansas City South responded

Mark Harris, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2022

Great service and attention with my BMW; thanks to John Strode and the whole service team for always doing a great job! -Will More

by willsiegel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode, Giuseppe Baldin
Mar 23, 2022 -

BMW of Kansas City South responded

Willsiegel, we are so pleased you enjoyed your visit to BMW of Kansas City South! We do hope we can be of assistance in the future. Take care!

March 18, 2022

We currently have BMW X5 & X6 John Strode Service Advisor @ BMW provides 5 star service ! Reviewing your vehicle’s service history, current updates , keeping it road ready & safe gives use peace and confiden More

by TROYGBRASWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode Service Advisor 5 Star
Mar 23, 2022 -

BMW of Kansas City South responded

Troygbraswell, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2022

The service team at BMW South KC is awesome. Norm took great care of me and my car during my last visit. I went in for an oil change and they found an oil leak I didn't even know about. They g More

by therattermans
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Mar 23, 2022 -

BMW of Kansas City South responded

Hi Therattermans, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

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