BMW of Kansas City South

Norm is the best. He makes a pleasant trip out of what is usually a tedious task. Thank you Norm! He makes a pleasant trip out of what is usually a tedious task. Thank you Norm! More

I receive top service from my advisors Michael Norm and Ryan Neufeld. They go above and beyond to help. I go back because of the great experience I’ve had there. Ryan Neufeld. They go above and beyond to help. I go back because of the great experience I’ve had there. More

Great dealership with a great experience every time ive went, my service advisor Norm Michael is really nice and helped me with everything i need and was very knowledgeable, thank you will be coming back went, my service advisor Norm Michael is really nice and helped me with everything i need and was very knowledgeable, thank you will be coming back More

Norm Michael is our go to service advisor. He does a great job! Like the car and the facility. He does a great job! Like the car and the facility. More

My sales associate was Marco Balderrama and he was great! I found the car I wanted and I love it! The best in the business! I found the car I wanted and I love it! The best in the business! More

Service was reliable and the staff was friendly. John and his team kept me updated while I waited in the comfortable lounge. John and his team kept me updated while I waited in the comfortable lounge. More

My local BMW service center recommended tire rotation/alignment, which I assumed was because they didn't have record of the work I had done at BMW of Kansas City South. As I was recently back i rotation/alignment, which I assumed was because they didn't have record of the work I had done at BMW of Kansas City South. As I was recently back in KC I called Norm and asked if they would just take a quick look to make sure all was well with the tires. Not only did Norm set me up with a complementary inspection, but they topped off my fluids and made certain I was ready for the 1,500-mile trek home. Again, I was impressed at how everyone made me feel as though I were a member of a club. I'm so impressed with this specific BMW Service Center that when the time comes for a new Beamer I plan to start with BMW of Kansas City South. More

The staff at Hendrick BMW has been great Very courteous and extremely professional I’m sorry I waited this long to buy a BMW from them I will definitely be back and extremely professional I’m sorry I waited this long to buy a BMW from them I will definitely be back More

BMW of Kansas City South picked up my vehicle making my service very simple! They sent video of the inspection and kept me informed the whole time. They were courteous and took time to explain the issues service very simple! They sent video of the inspection and kept me informed the whole time. They were courteous and took time to explain the issues and pricing. I will use them again in the future! More

Was having an issue with coolant level and pulled into the dealership service bay with no appointment and they topped off the coolant and other fluids and noticed we had a service recall needed so they sc the dealership service bay with no appointment and they topped off the coolant and other fluids and noticed we had a service recall needed so they scheduled a service appointment and picked up the car later in the week and returned to my house the same day. Couldn’t be happier! More