BMW of Kansas City South
Kansas City, MO
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2,062 Reviews of BMW of Kansas City South
I had a great experience working with John Strode. An issue arose while my vehicle was in for service and they promptly let me know it would be taken care of. An issue arose while my vehicle was in for service and they promptly let me know it would be taken care of. More
Thorough and communicative team that was great to work with and will certainly do so in the future. Very professional staff. Reason for 4/5 stars - lack of available loaner vehicles meant dealing with with and will certainly do so in the future. Very professional staff. Reason for 4/5 stars - lack of available loaner vehicles meant dealing with a rental car service for 8 days. More
BMW Kansas City South: Excellent customer service and Norm Michael was professional, courteous, respectful of my situation and extremely friendly!! My husband was stationed at NAS Sigonella Sicily Italy Norm Michael was professional, courteous, respectful of my situation and extremely friendly!! My husband was stationed at NAS Sigonella Sicily Italy and we bought my car from BMW Milan Italy; I’ve lived in Washington DC , and now live in Corpus Christi TX and BMW Kansas City South has the best BMW customer service center and employees that I’ve ever encountered!! Norm went above and beyond his duties to make certain all of my BMW 320i Xdrives service needs were taken care of! Thank you, Norm, I only wish you and your BMW South service team were in Corpus Christi Texas!!! Service like Yours is what makes me proud to call Kansas City Missouri, my HOMETOWN !!! Sincerely, Amy Gardipee, Corpus Christi Texas More
I cannot say enough great things about this dealership. Our buying experience from Zach was absolutely amazing. And then two months later we had to take the car back in due to contaminated gas. Norm in the Our buying experience from Zach was absolutely amazing. And then two months later we had to take the car back in due to contaminated gas. Norm in the service department was great to work with during the several weeks that we were without our car. They handled everything with the other parties insurance company and made the entire ordeal very stress-free. More
Had to bring an older car in for a recall and I did not anticipate needing to show proof off oil changes. John Strode was very patient and supportive as I had to go to my mechanic to get it. anticipate needing to show proof off oil changes. John Strode was very patient and supportive as I had to go to my mechanic to get it. More
John Strode in the service department was magnificent. He let me know how things were going through the entire repair process. He was friendly, patient, and knowledgeable! He let me know how things were going through the entire repair process. He was friendly, patient, and knowledgeable! More