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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

May 12, 2022

Clinton did an outstanding job taking care of me. Communication was great and knowledgeable. Felt I was I great hands. Thanks More

by Richard
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
May 14, 2022 -

BMW of Kansas City South responded

Richard, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. We can't wait to see you again, have a great day.

May 12, 2022

I had a great experience working with John Strode. An issue arose while my vehicle was in for service and they promptly let me know it would be taken care of. More

by Mike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Strode
May 14, 2022 -

BMW of Kansas City South responded

Mike, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2022

Service department was fantastic. Helped this out of towner get fixed and on the way More

by jlaurent
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norm Michael
May 14, 2022 -

BMW of Kansas City South responded

Jlaurent, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2022

Clinton Wong is my service rep…. Great working with him! Makes it easy to continue going back for service. More

by Pmorris
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
May 13, 2022 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with us! Thank you again for the great review!

May 03, 2022

Thorough and communicative team that was great to work with and will certainly do so in the future. Very professional staff. Reason for 4/5 stars - lack of available loaner vehicles meant dealing with More

by Jhdobken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
May 05, 2022 -

BMW of Kansas City South responded

Jhdobken, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2022

BMW Kansas City South: Excellent customer service and Norm Michael was professional, courteous, respectful of my situation and extremely friendly!! My husband was stationed at NAS Sigonella Sicily Italy More

by Amy.gardipee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
May 01, 2022 -

BMW of Kansas City South responded

Hi Amy.gardipee, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! Thank you again for the great review!

April 30, 2022

Great service . All work done professionally. Would recommend to friends. All around great personal service. More

by joepisano
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
May 01, 2022 -

BMW of Kansas City South responded

Joepisano, your satisfaction is our top priority. We hope you have a great day!

April 21, 2022

I cannot say enough great things about this dealership. Our buying experience from Zach was absolutely amazing. And then two months later we had to take the car back in due to contaminated gas. Norm in the More

by Stacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Ryder, Norm Michael
Apr 23, 2022 -

BMW of Kansas City South responded

Stacy, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

April 13, 2022

Had to bring an older car in for a recall and I did not anticipate needing to show proof off oil changes. John Strode was very patient and supportive as I had to go to my mechanic to get it. More

by RC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Strode
Apr 15, 2022 -

BMW of Kansas City South responded

Rc, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

April 11, 2022

John Strode in the service department was magnificent. He let me know how things were going through the entire repair process. He was friendly, patient, and knowledgeable! More

by Ehlers.scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Apr 14, 2022 -

BMW of Kansas City South responded

Ehlers.scott, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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