BMW of Kansas City South
Kansas City, MO
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2,068 Reviews of BMW of Kansas City South
Great experience at BMW of Kansas City South One of the best car buying experiences i have ever had. Billy Roskosh was a great sales professional in every phase of the process. Really loved the One of the best car buying experiences i have ever had. Billy Roskosh was a great sales professional in every phase of the process. Really loved the fact that there was no paperwork, all the documents that were signed are put on a flash drive and given to you after the sale. Also like "Car School" which was training on all the car's features. Will definitely be back for my next BMW. More
Excellent dealership and staff The two service advisors Paul and Mr Wong I have always treated this very fairly. I will always bring my BMW cars to these folks. The two service advisors Paul and Mr Wong I have always treated this very fairly. I will always bring my BMW cars to these folks. More
Best Delear in KC This dealership is the best! They routinely follow up with customers. They are always friendly and willing to help. Thank you and keep it up! This dealership is the best! They routinely follow up with customers. They are always friendly and willing to help. Thank you and keep it up! More
Poor Dealership I recently sold my BMW and bought an Acura just so I would never have to deal with your dealership again. I will tell everyone how sketchy your dealer I recently sold my BMW and bought an Acura just so I would never have to deal with your dealership again. I will tell everyone how sketchy your dealership and service department is. More
First service since purchasing new vehicle. One of the most friendliest vehicle service staff I've ever encountered. Due to inclement weather I had to leave my vehicle overnight but was provided One of the most friendliest vehicle service staff I've ever encountered. Due to inclement weather I had to leave my vehicle overnight but was provided a loaner. More
Not sure how Baron stays in business? Sure I do- nickle and diming EVERY time you go in for routine maintenance. Former employee there explained how it worked. Completely different cult Sure I do- nickle and diming EVERY time you go in for routine maintenance. Former employee there explained how it worked. Completely different culture here. Very impressed with service and really nice facility More
New BMW purchase This is my third new BMW. Went with South KC BMW mainly because they are less arrogant than many other BMW dealers and they were willing, albeit after This is my third new BMW. Went with South KC BMW mainly because they are less arrogant than many other BMW dealers and they were willing, albeit after several months, to put together a deal for me on a car they had on the lot. Salesman, Billy Roskosh, knowledgeable, easy to talk to, and didn’t pester when we couldn’t reach an agreement initially. Delivery was painless other than pressure by the business folks to buy all sorts of extended coverages that would have added more than $10,000 to the price tag. I have always had excellent performance from my BMWs and believe that if the car is truly high quality, as BMW claims, these additional plans should be unnecessary. A bit of a scare tactic was used to try to convince me to spend more. That is the only negative thing I have to say about the transaction. More
Great Service Team! These guys are customer centric. Their service team members are truly top notch! I had a great experience and will always be grateful for their effort These guys are customer centric. Their service team members are truly top notch! I had a great experience and will always be grateful for their efforts. More
Best experience Excellent client sales advisor, sales manager, amazing customer service. Sales person was very professional, informative and patient, definitely much Excellent client sales advisor, sales manager, amazing customer service. Sales person was very professional, informative and patient, definitely much better than the other BMW dealer in town. More
exceptional customer service Pedro Martinez was my sales advisor and I couldn't say greater things about him. he was very helpful and kind and made my buying process a great expe Pedro Martinez was my sales advisor and I couldn't say greater things about him. he was very helpful and kind and made my buying process a great experience compared to other dealerships in the past that I've dealt with. everyone at the BMW of Kansas City South made me feel welcome and i definitely recommend this dealership to everyone interested in both new and used vehicles. The finance process was also amazing! Overall experience 10 out of 10 without a doubt. C. Smith More