BMW of Kansas City South

Review Derek Goodhart, service, and Keith Heedum, sales, are outstanding. Ken Neuman is not friendly, nor customer service oriented. A bully to customers and Derek Goodhart, service, and Keith Heedum, sales, are outstanding. Ken Neuman is not friendly, nor customer service oriented. A bully to customers and internal team. More

Best BMW Dealwrship Best BMW Dealership in Kansas City. Thank you again to Billy Roskosh and Paul Tracy for excellent sales and service support. Best regards, Chane Carpe Best BMW Dealership in Kansas City. Thank you again to Billy Roskosh and Paul Tracy for excellent sales and service support. Best regards, Chane Carpenter More

Flat tirr Professional, nice, I had new tires and one went flat. They replaced my tire. I was so happy. I’ve alwzyhad excellent customer service at this dea Professional, nice, I had new tires and one went flat. They replaced my tire. I was so happy. I’ve alwzyhad excellent customer service at this dealership I will say this rating system is too long More

Good and average Most was good. The bad-didn’t have my part when my car was there for a recall. Still don’t have my repair receipt. Most was good. The bad-didn’t have my part when my car was there for a recall. Still don’t have my repair receipt. More

Wonderful service department Paul was so helpful and easy to work with. The prices were reasonable and my vehicle was ready when promised. He communicated well and I didn’t feel p Paul was so helpful and easy to work with. The prices were reasonable and my vehicle was ready when promised. He communicated well and I didn’t feel pressured into other services I didn’t need. More

Very professional great people to work with Client was my service advisors helps my wife to get checked in and called me to verify exactly what’s going on with the car! We have left some of ou Client was my service advisors helps my wife to get checked in and called me to verify exactly what’s going on with the car! We have left some of our belongings in the loaner car by accident he retrieved them and kept them in the office until the next day for me to pick it up thanks again More

Great Service Nick Fairbanks was fantastic and made the car buying experience very easy all around. Teresa and Nick made everything super easy with the paperwork po Nick Fairbanks was fantastic and made the car buying experience very easy all around. Teresa and Nick made everything super easy with the paperwork portion, they were both very clear with everything we had to go through to get the deal done. More

Respectful service I appreciate the way I was treated at this dealership. Previous encounters at other BMW dealerships were not so good. Very accommodating and a pleasu I appreciate the way I was treated at this dealership. Previous encounters at other BMW dealerships were not so good. Very accommodating and a pleasure to do business with. More

Customer Service Paullie Ranker, customer service was exceptional. He answered all my questions, I left the dealership with a peace of mind. Thanks again Paullie Ranke Paullie Ranker, customer service was exceptional. He answered all my questions, I left the dealership with a peace of mind. Thanks again Paullie Ranker, for all your help! More

Thorough, professional & personable service I brought my 2006 BMW X3 3.0i, which I had recently acquired elsewhere in for diagnostics of warning lights/conditions. They not only diagnosed the i I brought my 2006 BMW X3 3.0i, which I had recently acquired elsewhere in for diagnostics of warning lights/conditions. They not only diagnosed the items of concerned but also went the extra mile to remedy simple issues: cleaned the ABS module from overflowing brake fluid, replaced a blown fuse (previously switched to a wrong size) & inflated tires, as well providing options to address the more significant issues. And took the time to double check their work, explain what was found, the work they performed & the options for repairs. Oh, and they only charged me for the diagnosis service & cost of the fuse. More