BMW of Kansas City South

I would recommend them to anyone Had a great experience buying a car from Hendricks BMW, very relaxed, professional and stress free, very happy with my car buying experience and will Had a great experience buying a car from Hendricks BMW, very relaxed, professional and stress free, very happy with my car buying experience and will recommend my salesperson Keith and the company More

Service Overall service is really great , we purchased our car from the other BMW place...but I shall go on from service day one was great please keep up the Overall service is really great , we purchased our car from the other BMW place...but I shall go on from service day one was great please keep up the good work, and let everyone be treatedas if they're the only customer..again great job.... More

Lots of waiting I arrived on time for my oil change and wash appointment. I had to wait 2 hours until the car was finished. That seems entirely too long, in my estima I arrived on time for my oil change and wash appointment. I had to wait 2 hours until the car was finished. That seems entirely too long, in my estimation. More

New car lease Typical fantastic BMW people/service! That’s why I’m on #3! The whole experience is enjoyable. Knowing that when I need service I can count on the sam Typical fantastic BMW people/service! That’s why I’m on #3! The whole experience is enjoyable. Knowing that when I need service I can count on the same level of service is comforting! More

Very nice dealership I went in to check out a 5 series. Rod was my client advisor. Went out with me for the test drive and was very patient in answering all my questions a I went in to check out a 5 series. Rod was my client advisor. Went out with me for the test drive and was very patient in answering all my questions after we came back. He also took me around the dealership. I traded in my Audi and they were very fair and willing to work with me. I purchased the 535 and really pleased with it. I saw a small chip on the windshield after I got home and called back 48 hrs later. They were more than willing to take care of it. Overall, very nice dealership, no pressure to sell, all around nice staff and Rod was simple amazing to work with. More

Sales people are great, Service not so much Very obvious that the service department is trying to generate income. Often quoted prices do not show up on final bill. Multiple times I had to po Very obvious that the service department is trying to generate income. Often quoted prices do not show up on final bill. Multiple times I had to point out the errors in their billing. I feel ethics are very low in this department. I’ll be going back to Baron BMW for my service work. I had really high hopes for this location. I do like the sales team, so any future purchases will occur at this location, but service work at the other. More

The BEST CUSTOMER EXPERIENCE by CLINTON!!!!! He always opens the door when coming or going and keeps me updated during the service time of my vehicle the best ever for sure He always opens the door when coming or going and keeps me updated during the service time of my vehicle the best ever for sure More

Excellent customer service My professional service advisor kept me informed & provided an excellent experience. Provided valuable information about future required work, cost & My professional service advisor kept me informed & provided an excellent experience. Provided valuable information about future required work, cost & order of importance. Thank you Derek! More

Couldn't be better Best dealer I've worked with, couldn't imagine going anywhere else. Sales and service department are down to earth, pleasant people to deal with. Best dealer I've worked with, couldn't imagine going anywhere else. Sales and service department are down to earth, pleasant people to deal with. More

Saturday service I was busy all week and not able to address a windshield wiper issue until Saturday. I stopped in without an appointment. Derrick offered to fit me i I was busy all week and not able to address a windshield wiper issue until Saturday. I stopped in without an appointment. Derrick offered to fit me in between others. He fixed the issue quickly and I was on my way. Very happy. More