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BMW of Kansas City South
Kansas City, MO
2,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,068 Reviews of BMW of Kansas City South
December 19, 2018
Excellent Staff was VERY helpful in helping me with my purchase of trade in and helping me with my new car STAFF went ABOVE and BEYOND. Staff was VERY helpful in helping me with my purchase of trade in and helping me with my new car STAFF went ABOVE and BEYOND. More
by WILLIAMSKENNETH9
Verified CustomerEmployees Worked With
Chandler West, Nick Fairbanks
December 18, 2018
Amazing customer service! I was on my way home from out of town and had some issues with my BMW but they were able to work me into their schedule even though it was already ful I was on my way home from out of town and had some issues with my BMW but they were able to work me into their schedule even though it was already fully booked. They were able to take care of my issues and inform me or further recommendations. My service department guy was awesome, very much appreciated! More
by jake5o
Employees Worked With
Service department
December 15, 2018
Great service! Paul is terrific! I purchased my car from Baron BMW because we had purchased several vehicles from them quite a few years ago & had good luck with service. However, I w I purchased my car from Baron BMW because we had purchased several vehicles from them quite a few years ago & had good luck with service. However, I was terribly disappointed with the service department after my purchase. I switched to Hendrick for service and am now very happy I did!!! Very satisfied with my service experience at Hendrick! Paul Tracy has been great. More
by B
Employees Worked With
Paul in service
December 14, 2018
Fun buy. Great ride. Fun place to buy a car. They really get it. Wish I could buy more. Service area spotless. Definitely would go back. Happy holidays. Love BMW Fun place to buy a car. They really get it. Wish I could buy more. Service area spotless. Definitely would go back. Happy holidays. Love BMW More
by Doc J
Employees Worked With
Clint Wong, Caleb Zimmermann, Rodkem Matthews
December 14, 2018
Helped the Khans get an X5 Great team, Samuel Newton is the best sales rep. He was able to arrange a very nice surprise delivery for my wife's bday. I have to mention Mr. Tarek Great team, Samuel Newton is the best sales rep. He was able to arrange a very nice surprise delivery for my wife's bday. I have to mention Mr. Tarek and Ms. Teresa. More
by Chevy guy
Employees Worked With
Tarek Jebali, Teresa Molinaro, Samuel Newton
December 13, 2018
Great Customer Services for your cat buying experience The staff working the evening I bought my car was just great everyone was friendly everyone wanted to assess all kinds of compliments we enjoyed the p The staff working the evening I bought my car was just great everyone was friendly everyone wanted to assess all kinds of compliments we enjoyed the painful car buying experience. More
by KHAMILTON40
Employees Worked With
Unfortunately I’m bad with names but everyone was great
December 13, 2018
Great 1st experience with service dept. Paullie was very knowledgeable and put forth an effort to explain all that the service department had to offer in keeping my son's car in great shape. Paullie was very knowledgeable and put forth an effort to explain all that the service department had to offer in keeping my son's car in great shape. Definitely will be back. More
by kirk303
Employees Worked With
Paullie Ranker
December 13, 2018
Easy Car Buying Experience We came to the dealership to look at a particular car we had seen online. Our salesman was quick to get us in the car to test drive and was friendly. We came to the dealership to look at a particular car we had seen online. Our salesman was quick to get us in the car to test drive and was friendly. We decided to make an offer on it, and that process was also quick and hassle free. We did a few negotiations back and forth and settled on something both parties were happy with. Once it came to signing, the process was also quick, as everything is now done electronically. I was happy with how quickly the process went, and it was stress free. The only thing I wished for, improvement wise, was more knowledge of the actual car. However, we did buy an Audi at a BMW dealership, so that wasn’t their speciality. I just wish they could explain the features of the car better, and how to operate the features. More
by MFERRELL23
Employees Worked With
Teresa Molinaro, Nick Fairbanks
December 13, 2018
Excellent BMW service advisor I went in for oil change device. Advisor was very professional and knowledgeable. Clint Wong was very energetic individual with a positive attitude. I went in for oil change device. Advisor was very professional and knowledgeable. Clint Wong was very energetic individual with a positive attitude. Provided excellent recommendation on upgrades, well done. More
by KKjimmy
Employees Worked With
Clint Wong
December 12, 2018
Pauliie Ranker is GREAT THEY WORKED GREAT WITH ME TOOK CARE OF THE PROBLEMS I WAS HAVING. TERESA EXPLANED MY OPTIONS ON MY COVERAGE AND GAVE ME GOOD ADVICE! THEY WORKED GREAT WITH ME TOOK CARE OF THE PROBLEMS I WAS HAVING. TERESA EXPLANED MY OPTIONS ON MY COVERAGE AND GAVE ME GOOD ADVICE! More
by KENSMALL
Employees Worked With
Paullie Ranker, Teresa Molinaro
