BMW of Kansas City South

Outstanding !!!!!!! My service professional.... PAUL...Was outstanding. He came to my vehicle, he knew who I was as a customer, he tested my key and vehicle quickly, an My service professional.... PAUL...Was outstanding. He came to my vehicle, he knew who I was as a customer, he tested my key and vehicle quickly, and tightened my tailgate latch. All of this was important because I am from outside the kc area and have a 7 hour drive home on Dec. 31. My wife and i currently own 3 BMWs, so we are loyal to the brand. My service on 12/28 will only deepen our loyalty to the brand. Outstanding job Paul. Paul Quick President Smithville Fiber More

Trade for M3 Called in after seeing selection online. Had worked out a deal within 48 hours. Delivery and paperwork experience was convenient. Only issue was car Called in after seeing selection online. Had worked out a deal within 48 hours. Delivery and paperwork experience was convenient. Only issue was car needed immediate service because it had been on lot so long. More

Very professional We worked with Nick. He was very professional and patient with us. It was nice experience to purchase the car in this place. All the sales are very fr We worked with Nick. He was very professional and patient with us. It was nice experience to purchase the car in this place. All the sales are very friendly. The paperwork was done in few minutes. More

Amazing! The customer service was fantastic and very accommodating! They offered multiple times to Uber and Shutterfly me wherever I needed to go! They had a f The customer service was fantastic and very accommodating! They offered multiple times to Uber and Shutterfly me wherever I needed to go! They had a full service coffee bar and breakfast foods! They offered WiFi for me to sit and do office work! So appreciative for the best experience and customer service! BMW is the best! More

Great experience It was a pleasure working with everyone!! Very nice and great team !! Love our car and looking forward to our future travels ahead in our BMW. It was a pleasure working with everyone!! Very nice and great team !! Love our car and looking forward to our future travels ahead in our BMW. More

Amazing Experience I had a wonderful experience and the staff was awesome. Quick service and Giuseppe was the best. Clinton Wong is outstanding and recognized me right I had a wonderful experience and the staff was awesome. Quick service and Giuseppe was the best. Clinton Wong is outstanding and recognized me right away even though I haven’t been there in awhile. Everyone was extremely friendly right down to the girls up front, Kim and Marquieta! More

Service beyond my expectations My 2016 X3 had an annoying problem. The horn suddenly began to honk LOUDLY non-stop. I was afraid the service department would not be able to find the My 2016 X3 had an annoying problem. The horn suddenly began to honk LOUDLY non-stop. I was afraid the service department would not be able to find the problem. I was thrilled they found the electrical short along with another, unknown problem. Both were fixed while I enjoyed a free loaner car. My repaired X3 was delivered to me. Convenient and beyond my expectations. More

Giuseppe: trustworthy, dependable, deal maker I live in AZ and purchased a 2018 530e sight-unseen from Giuseppe at the KC-South dealership. He provided an unsurpassed level of handholding througho I live in AZ and purchased a 2018 530e sight-unseen from Giuseppe at the KC-South dealership. He provided an unsurpassed level of handholding throughout the process, ensuring I was comfortable with all the steps involved when doing business across state lines. From the initial conversation, to taking delivery of the vehicle, Giuseppe kept me informed of every update along the way, even going to far as to reach out a few times after I received to car to make sure everything was to my satisfaction. Nights, weekends, whenever, he was on the ball. Giuseppe went the extra mile for me, pun intended, and I highly recommend his services to any interested buyer in the KC market, or anywhere else for that matter. More

Great buying experience Bought a CPO from this dealership. Had great buying experience. First visit was just drop in and second visit was with appointment with equally good a Bought a CPO from this dealership. Had great buying experience. First visit was just drop in and second visit was with appointment with equally good attention. They strive to understand customer’s need and preferences to find a right vehicle for you v/s selling what they have. They also do not force you to buy post sell packages/services like i had experienced with few other dealerships. I would recommend this dealership. More

Professional service The service writer, Paulie, listened to my concerns and conveyed them to the technician which helped him locate the issue and take appropriate correct The service writer, Paulie, listened to my concerns and conveyed them to the technician which helped him locate the issue and take appropriate corrective action. Happy to say problems were resolved with some of the work covered under warranty. More