BMW of Kansas City South

Service takes too long to complete I understand that I dropped it off and said time was not a giant factor. But almost 6 hours to get an oil change and service done? Next time I’ll just I understand that I dropped it off and said time was not a giant factor. But almost 6 hours to get an oil change and service done? Next time I’ll just tell you guys I’ll wait or that i’d like it done in 2 hours or less. I dropped off at 920, came in at 2 because I called to see if it was done and then waited 45 minutes to have you guys wash the car. Had I known it was going to take 45 minutes to wash and clean it out i would’ve just left with it and laid for a car wash even though at $90 for a service I might as well wait for it to get done. I’m not sure what you pay your techs or what they’re doing back there but if I buy another bmw it won’t be there and it sure as xxxx isnt going to be serviced there. i like all the people. The place is clean. Everyone is friendly. But it shouldn’t cost $90 and take 5-6 hours to get an oil change, an inspection and a car wash. More

I Do Really Like My BMW Mr. Edquist (manager) was able to solve a problem that had arisen during my purchase of a pre-certified BMWx5. The car dives beautifully and I like Mr. Edquist (manager) was able to solve a problem that had arisen during my purchase of a pre-certified BMWx5. The car dives beautifully and I like the running board feature. The car was offered at a fair price. There was an issue with one of the salespeople but this is being addressed. More

Great dealership experience We felt welcomed from the moment we walked through the front door. Everyone we came into contact with was knowledgeable and courteous. Keith was perso We felt welcomed from the moment we walked through the front door. Everyone we came into contact with was knowledgeable and courteous. Keith was personable and patient with us throughout the test drive and buying process. Jhoda was awesome to work with. The business manager, Jordan, made the signing process efficient and as quick as possible. More

Professional and efficient Professional service and explanation of work performed. Quick execution of needed service. Courteous and friendly. They cared about my satisfaction. Q Professional service and explanation of work performed. Quick execution of needed service. Courteous and friendly. They cared about my satisfaction. Quick and easy access to facility. More

Welcoming The entire staff was involved, it was a late night and they insisted I was not an inconvenience. I understand they wanted the sell but their approach The entire staff was involved, it was a late night and they insisted I was not an inconvenience. I understand they wanted the sell but their approach felt so much more than that. It was an experience not just a purchase - Buying a car has never been so easy thank you More

Amazing This is the best team of service department personnel in Kansas City! If you have not had a chance to visit BMW of Kansas City South, book an appointm This is the best team of service department personnel in Kansas City! If you have not had a chance to visit BMW of Kansas City South, book an appointment now. More

So helpful! I had an old model BMW that I wanted to just see about trading and in talking about my options with the sales person (Billy Roskosh) he not only took I had an old model BMW that I wanted to just see about trading and in talking about my options with the sales person (Billy Roskosh) he not only took my trade at a very good value but got me a lease on a beautiful new car and they worked with my budget. I was really impressed! More

Service I experienced a flat tire and immediately stopped by the dealership as I was on my way home. As luck would have it BMW South had the correct tire in s I experienced a flat tire and immediately stopped by the dealership as I was on my way home. As luck would have it BMW South had the correct tire in stock. They provided me with a loaner car as I had an appointment to meet and couldn’t wait for my tire service. By the time I returned from the appointment my car was ready to go. Great service!! More

Great Service The service department is excellent. They worked with my with my changing schedule and provided great service. They also explained additional car feat The service department is excellent. They worked with my with my changing schedule and provided great service. They also explained additional car features and service. Well done. More

Awesome dealership! Had a factory recall on my 2013 X5. Passenger side air bag module, not BMW quality problem. They loaned me a brand new X3 which was thoroughly enjo Had a factory recall on my 2013 X5. Passenger side air bag module, not BMW quality problem. They loaned me a brand new X3 which was thoroughly enjoyable. Thanks! More