BMW of Kansas City South

Everything you exspect Took in 550xi for shirfter issue hada issue with my loaner getting a flat [ pot holes are horrible right now ] Clinton wong had me in and Took in 550xi for shirfter issue hada issue with my loaner getting a flat [ pot holes are horrible right now ] Clinton wong had me in and out and back on the road i dodnt miss a beat ! I apprecoate good service and this visit it exceded exspecections More

Certified 5 series Purchase Sam Newton did a good job staying patient and persistent with me. Overall I had a positive experience with the BMW Team. Thank you and I look forward Sam Newton did a good job staying patient and persistent with me. Overall I had a positive experience with the BMW Team. Thank you and I look forward to working again with Clint in service. More

The best automotive experience ever. I keep coming back fue to the fact that the staff st this establishment is exceptional. From the wonderful white walls to the great selection of fruit I keep coming back fue to the fact that the staff st this establishment is exceptional. From the wonderful white walls to the great selection of fruit & snacks , BMW of Kansas City south give you a sense of elegance and pride as you’re waiting to get your car serviced or just dropping it off for a repair. Advisors do a great job of communicating anything the technician finds , and they always fix it right, the first time. Never disappointed. Thank you. More

First BMW oil change and wheel alignment I purchased a used 2018 BMW 430i x convertible, my first BMW vehicle. I scheduled the appointment in person, spoke with Paullie Ranker. The day of P I purchased a used 2018 BMW 430i x convertible, my first BMW vehicle. I scheduled the appointment in person, spoke with Paullie Ranker. The day of Paullie was ready with my loaner car and answered all my questions. I love the service at BMW of Kansas City South great job ! More

Excellent service I came in to receive service, they were friendly and conversational. I had a pleasant experience and they got me in and out. Great business. I came in to receive service, they were friendly and conversational. I had a pleasant experience and they got me in and out. Great business. More

Service I was delighted by the outstanding service and exceptionally friendly staff. The car was serviced within 1 day and a snazzy loaner provided. Great t I was delighted by the outstanding service and exceptionally friendly staff. The car was serviced within 1 day and a snazzy loaner provided. Great team! More

3 trips back and still not fixed First off, you had my vehicle for almost 2 weeks total. New fuel pump was intsalled, drive 2 minutes and a check engine light came on and car shook l First off, you had my vehicle for almost 2 weeks total. New fuel pump was intsalled, drive 2 minutes and a check engine light came on and car shook like crazy. This is after spending $2500 on pump, miscellaneous, & maintenance. Trip #2 fuel pump replaced, drove maybe 50-75 miles, check engine light came on car shook like crazy. Trip #3, diagnosed this time as bad coil on #2 cylinder, $1100 quote. To top it off after I said no, they backed the quote down to $2-300 to replace just the bad one. Why are you guys recommending replacing parts that aren’t bad? I feel this was misdiagnosed from the get go. At least catch it the 2nd time in. I came and picked up my vehicle and have lost all trust in your “shop”. I’m taking it elsewhere to have repaired currently. I will never return here, I feel sorry for all the customers that you do this to. Paul was great....to bad he was off work and I had to deal with all the others More

Excellent Service was excellent as well as the repair. Clinton Wong is an outstanding service representative and went over additional service requirements. Cost Service was excellent as well as the repair. Clinton Wong is an outstanding service representative and went over additional service requirements. Cost of service a little high but not unexpected. More

Car service The team at BMW KC South was enormously professional on ensuring the service to my vehicle received the proper maintenance care. The team was very in The team at BMW KC South was enormously professional on ensuring the service to my vehicle received the proper maintenance care. The team was very informative on addressing quality of maintenance. More

Easy to do business with! It was a very nice experience. The staff was very attentive and friendly. My husband and I were greeted immediately and while we had to wait a few min It was a very nice experience. The staff was very attentive and friendly. My husband and I were greeted immediately and while we had to wait a few minutes, they made us feel welcomed. More