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BMW of Kansas City South

Kansas City, MO

4.9
2,068 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,068 Reviews of BMW of Kansas City South

March 11, 2019

Incredible customer service! Overall experience was excellent! From sales to service department! I want to thank everyone for the experience! Giuseppe and Nick went above and b More

by X5gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Nick Fairbanks
Mar 14, 2019 -

BMW of Kansas City South responded

X5gal, thank you again for your business and your kind review. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

March 10, 2019

Fantastic Service Pedro made our buying experience so easy and was the best person we worked with in our search/purchase process. Thank you for sending me off with my f More

by CGIULIANI1717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Jebali, Nick Fairbanks, Pedro Martinez, Jhoda Edquist
Mar 14, 2019 -

BMW of Kansas City South responded

Cgiuliani1717, welcome to the BMW family! We're glad to hear you enjoyed your visit and that Pedro took great care of you. Please don't hesitate to reach out to us if there's anything more we can do! Take care.

March 09, 2019

Amazing!!! My husband and I came in and Dan and Jordan took care of us making sure we got best deal and customer service. They were very helpful and professiona More

by tremaineknox1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan DeGroff
Mar 14, 2019 -

BMW of Kansas City South responded

Tremaineknox1984, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations and provide you with a premium experience! Thank you again and have a fantastic day!

March 09, 2019

Accommodating The dealership is clean, precise, explanitory and the location is convenient. The center was accommodating on getting me to and from work. However ex More

by stanleyskids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie, Keith Heedum
Mar 14, 2019 -

BMW of Kansas City South responded

Stanleyskids, We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to our general manager Jhoda Edquist at 816-501-2702. We look forward to hearing from you soon.

March 08, 2019

Good customer service , flawless logistic. In and out in no time. Knowledgeable personnel. Paullie Ranker and Kevin Hunt are always great to work with. Very professional an More

by LID.CASASOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker and Kevin Hunt
Mar 13, 2019 -

BMW of Kansas City South responded

Hello Lid.casasola, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

March 06, 2019

Professional, courteous and knowledgeable sales consultants. Terrific customer sales and service experience when buying our pre-owned vehicle, even surpassing our expectations! When we walked in we did not expec More

by TVieira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Jebali, Nick Fairbanks, Samuel Newton, Jhoda Edquist
Mar 08, 2019 -

BMW of Kansas City South responded

Tvieira, thank you for the high star rating! We're so glad that our team was able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon! Take care.

March 05, 2019

3rd Party warranty on 550I Mr. Wong helped us thoroughly through the 3rd party warranty situation over the course of the 2 month with top notch professionalism from start to end More

by mkrull99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Wong
Mar 08, 2019 -

BMW of Kansas City South responded

Hi Mkrull99, we really appreciate your feedback as well as taking the time to tell us about your recent visit! Your satisfaction is our top priority and we are glad to hear Clinton delivered such a great experience. Please don't hesitate to reach out to us if there's anything more we can do!

March 05, 2019

Professional experience at BMW Everyone i worked with was knowledgeable and professional with engaging personalities. Overall good experience. I would recommend this dealership to More

by Myron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth, Tarek Jebali, Caleb Zimmermann, Rodkem Matthews
Mar 08, 2019 -

BMW of Kansas City South responded

Myron, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

March 04, 2019

Great experience Giuseppe and team were great! Made it a painless experience. Their leveraging of technology for the process makes it seamless and quick. Would definit More

by JOHN.I.HJALMARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Nick Fairbanks, Jhoda Edquist
Mar 07, 2019 -

BMW of Kansas City South responded

Hi John.i.hjalmarson, thank you so much for your positive comments about BMW of Kansas City South! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 03, 2019

Salesman that needs more training Our salesman didn’t have a clue on how many of the options worked on our X5. Also stayed it had a heated steering wheel and come to find out it did N More

by JENNI B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Molinaro, Colin Coit
Mar 04, 2019 -

BMW of Kansas City South responded

Jenni, We deeply regret that your experience fell short of excellent which is our goal with every guest. At your convenience, please reach out to our General Manager, Jhoda Edquist at 816.501.2702. We hope we can resolve this for you and give you the Ultimate Client Experience to go along with your Ultimate Driving Machine. Thank you and we look forward to speaking with you soon.

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