BMW of Kansas City South

Kalene is great! We came unannounced in a Saturday when it was the nicest we have seen for months and they were super busy, but Kalene was really nice and attentive an We came unannounced in a Saturday when it was the nicest we have seen for months and they were super busy, but Kalene was really nice and attentive and not pushy. We had to wait around quite a while, but that was partly my fault since we just came by on a busy day. Even though we stayed after closing time, no one rushed us and took extra time to make sure we were happy. I know I would have wanted to get home for sure. Overall, great customer service and I will buy here again...hopefully to get a BMW this time! More

BMW Purchase Rod was great! Not only was he the only was he knowledgeable about the vehicles we drove, he provided excellent customer service. We hadn’t planned on Rod was great! Not only was he the only was he knowledgeable about the vehicles we drove, he provided excellent customer service. We hadn’t planned on purchasing a vehicle that day, but after spending most of the day with Rod, we were sold and decided to go forward on the BMW X3. While everyone we encountered were friendly and made us feel at home, we really want to thank Rod for helping us and look forward to seeing him in the future! More

Bought new car Giuseppe went over the top for us while we had to wait to purchase our car. Overall great experience with buying a new car. Our kids enjoyed the lou Giuseppe went over the top for us while we had to wait to purchase our car. Overall great experience with buying a new car. Our kids enjoyed the lounge while we purchased the car. More

Exceptional customer service I was greeted by Derek, he was excellent and patient. I came in for a simple oil change, he willingly took the time to answer all my questions and I was greeted by Derek, he was excellent and patient. I came in for a simple oil change, he willingly took the time to answer all my questions and pointed out some of my cars issues. He didn’t do any pushy salesman pitch. He made me feel comfortable that he was after my best interest. I will be back for sure. More

Went in to get oil change and front brakes and wheel alignme Clinton Wong is awesome even though I feel much poorer when I leave. Got me a loaner and took care of my license plate lights when they realized they Clinton Wong is awesome even though I feel much poorer when I leave. Got me a loaner and took care of my license plate lights when they realized they had been left out More

Quick, honest and friendly. These guys are awesome. Don't go anywhere else. Service is on time as promised and very friendly. They are located at the very back but they are at t These guys are awesome. Don't go anywhere else. Service is on time as promised and very friendly. They are located at the very back but they are at the very front of customer satiafaction. More

Very impressive I was traveling in Kansas City for business and picked up a metal filing in one of my tires so I scoped out a BMW dealership and went to it first thi I was traveling in Kansas City for business and picked up a metal filing in one of my tires so I scoped out a BMW dealership and went to it first thing 7:00 a.m. in the morning. When I got there I was standing in a double-wide trailer watching midget wrestling and quickly decided this was not the BMW dealership for me. I found your dealership and drove straight there and I could not have been more pleased with what I encountered; with the professionalism of your staff, the beautiful waiting room, the price of the tires and alignment. Kansas City is lucky to have your dealership thank you very much! More

Great Service! Pedro and the dealership picked me up over 100 miles away to get me to look at and test drive my vehicle after offering deals online without having to Pedro and the dealership picked me up over 100 miles away to get me to look at and test drive my vehicle after offering deals online without having to drive there! More

Seamless service Very impressed with the quality of service from the service advisors attention to detail, to the loaners on hand, to the overall responsiveness of the Very impressed with the quality of service from the service advisors attention to detail, to the loaners on hand, to the overall responsiveness of the service department. More

Good Experience Took my car in for a recall and to have other aspects inspected. They were very busy and my car was not completed in the timetable, but Paulie was ver Took my car in for a recall and to have other aspects inspected. They were very busy and my car was not completed in the timetable, but Paulie was very communicative and I was given a brand new loaner vehicle which made the delay in getting my vehicle back moot. More