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BMW of Kansas City South

Kansas City, MO

4.9
2,068 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,068 Reviews of BMW of Kansas City South

April 05, 2019

Very impressive I was traveling in Kansas City for business and picked up a metal filing in one of my tires so I scoped out a BMW dealership and went to it first thi More

by KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Apr 16, 2019 -

BMW of Kansas City South responded

Kt, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We do hope we can be of assistance in the future. Take care!

April 04, 2019

Great Service! Pedro and the dealership picked me up over 100 miles away to get me to look at and test drive my vehicle after offering deals online without having to More

by MAXWELLEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Fairbanks, Pedro Martinez
Apr 16, 2019 -

BMW of Kansas City South responded

Hi Maxwellej, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 04, 2019

Seamless service Very impressed with the quality of service from the service advisors attention to detail, to the loaners on hand, to the overall responsiveness of the More

by jerilrease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Apr 16, 2019 -

BMW of Kansas City South responded

Jerilrease, we are glad we could help! Thank you so much for your positive comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

April 04, 2019

Good Experience Took my car in for a recall and to have other aspects inspected. They were very busy and my car was not completed in the timetable, but Paulie was ver More

by JDBOOMBATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Apr 16, 2019 -

BMW of Kansas City South responded

Hello Jdboombatz, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 03, 2019

Positive Buying Experience ! My husband and I purchased an X3 and we have nothing but positive things to say about the whole experience. This is our third Hendrick auto purchase a More

by CMBOCK27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Zimmermann, Colin Coit, Nick Fairbanks, Samuel Newton, Jhoda Edquist, Derek Goodhart
Apr 05, 2019 -

BMW of Kansas City South responded

Hello Cmbock27, we are so pleased you enjoyed your visit with us! Thank you for your kind comments, it's great to read our team delivered such a pleasant buying experience. We truly appreciate your business and look forward to continuing our relationship with you in the future. We hope you have a great day!

April 02, 2019

Fast and friendly service. They were very fast and friendly about an immediate need. Listened to my concerns and offered options. I have come to rely on my service contact, Cl More

by DAVE.GOODMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Zimmermann, Giuseppe Baldin, Clinton Wong
Apr 05, 2019 -

BMW of Kansas City South responded

Dave.goodman, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out or stop by! We are always more than happy to assist. Take care!

April 01, 2019

Great car buying experience! Keith was extraordinarily helpful in walking my wife and I through the car buying process. He spent several hours walking us through the X5 we ultima More

by CHRIS.PETRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Jebali, Keith Heedum, Jordan Kivett
Apr 05, 2019 -

BMW of Kansas City South responded

Chris.petro, it's great to hear you had such a positive experience with our team and we appreciate your feedback! We're happy we could assist you in your new car purchase and that Keith was able to meet every need to make your buying experience pleasant. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 31, 2019

Great Service Purchased my 2014 X5 (CPO’d) from them in June 2016. For the past 3 years they (specifically Paul Tracy) have taken excellent care of her (the car) a More

by Maddig148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Apr 05, 2019 -

BMW of Kansas City South responded

Hello Maddig148, thank you so much for taking the time to leave us a review about your recent visit. Your continued business with us is truly appreciated! We look forward to your next visit! Take care!

March 31, 2019

Recall airbag Paulie did a great job of getting me in and out in a timely fashion and kept me updated throughout the entire process. He is a true professional. More

by anthonycoaxum17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Apr 05, 2019 -

BMW of Kansas City South responded

Anthonycoaxum17, thank you for your kind words about Paullie as well as letting our team know how we did! We look forward to helping you again in the future. Take care!

March 31, 2019

Paul has been phenomenal service advisor Title says all. I have worked with for few years now and he is exceptional. I come to this dealership only because of him. Thanks. More

by anilaryan2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Apr 05, 2019 -

BMW of Kansas City South responded

Anilaryan2014, we're happy to hear you had another positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

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