BMW of Kansas City South
Kansas City, MO
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2,074 Reviews of BMW of Kansas City South
Wonderful!! They were all super pleasant to work with!! They kept me updated through the whole process! They gave me a full report on my car and identified all up They were all super pleasant to work with!! They kept me updated through the whole process! They gave me a full report on my car and identified all upcoming issues that will eventually need replaced as well. Had an amazing experience and will be back! More
Warranty Service. Part ordered so had to return for service. Repair made and completed on time. I’m happy with service. Paulie arranged for ride home since no loaner av Part ordered so had to return for service. Repair made and completed on time. I’m happy with service. Paulie arranged for ride home since no loaner available. More
Amazing customer service!!! At the start of the day, I wasn't looking for a BMW. But, by the end of the day, the staff at BMW of Kansas City South had enlightened me and I knew a At the start of the day, I wasn't looking for a BMW. But, by the end of the day, the staff at BMW of Kansas City South had enlightened me and I knew a BMW was all I would be happy with. The customer service was excellent across every department! Kalene catered to our needs and Jared made the financial portion, usually the most painful, a pleasant experience. To top it off, one of their product specialists, Colin, followed me in my new car to get the down payment check! Above and beyond! I plan on driving my BMW for a very long time, but, when I'm ready to upgrade, I'll be heading back to BMW of Kansas City South! More
Switching to this location Since I moved to Kansas, I’ve had service done at a different location. No more. Due to the customer service and kindness I received, I will be using Since I moved to Kansas, I’ve had service done at a different location. No more. Due to the customer service and kindness I received, I will be using this dealership. More
Exceptional Sales Team The staff at this dealership are exceptional! We worked with Rodkem and Jordan. They are knowledgeable, friendly and relaxed. The entire buying proce The staff at this dealership are exceptional! We worked with Rodkem and Jordan. They are knowledgeable, friendly and relaxed. The entire buying process felt no pressure. I highly recommend this team and of course BMW. My new X3 is a dream to drive! More
Didn’t give up on diagnosing issue Stuck with me to replicate and identify a challenging front end noise in my car. Replaced both struts under warranty and car sounds perfect now. Stuck with me to replicate and identify a challenging front end noise in my car. Replaced both struts under warranty and car sounds perfect now. More
Good car buying experience Great experience. Billy Roskosh was straightforward and made the purchase easy. Everyone was friendly and attentive to our needs. I would recommend Bi Great experience. Billy Roskosh was straightforward and made the purchase easy. Everyone was friendly and attentive to our needs. I would recommend Billy to anyone looking for their next vehicle. More
Wonderful car buying experience! Rodkem was so helpful in finding the right car for our needs. He even brought the car to us look at when our plans changed and we weren't able to get Rodkem was so helpful in finding the right car for our needs. He even brought the car to us look at when our plans changed and we weren't able to get out and see the car we were interested in purchasing! SO easy to work with and the car buying process was fast and easy with this dealership! More
Quality service We were greeted quickly at the dealership and met with Keith. We appreciated his communicative style and he was knowledgeable in all the questions we We were greeted quickly at the dealership and met with Keith. We appreciated his communicative style and he was knowledgeable in all the questions we had. We ended up working out a deal and having our car delivered. Overall a good car buying process More
5 stars Best car buying experience I’ve ever had. This was my first time buying a car on my own and they made it so very pleasant and easy. From the moment I Best car buying experience I’ve ever had. This was my first time buying a car on my own and they made it so very pleasant and easy. From the moment I walked in I was treated with kindness and respect. Jordan and Giuseppe were fast friendly and thorough. Happy to answer all of my questions. Could not be happier with my new car and the entire experience. More