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BMW of Kansas City South

Kansas City, MO

4.9
2,074 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,074 Reviews of BMW of Kansas City South

April 26, 2019

Outstanding Quick service on the car. Nice waiting room. A fair amount of items to select from at the snack bar. I was kept up to date as service was being perfor More

by CRAIG72117211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Apr 29, 2019 -

BMW of Kansas City South responded

Outstanding

April 25, 2019

Great Service!!! Sam is a great guy to work with. Very professional. Made the process of buying a breeze. Definitely will recommend friends and family to him. More

by ltlawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Newton, Jordan Kivett
May 01, 2019 -

BMW of Kansas City South responded

Hi Ltlawson! We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2019

Recall I had made an appointment for recall work to be done. It turned out parts weren’t available from BMW yet Holly did a good job explaining the problem More

by rabondi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
May 01, 2019 -

BMW of Kansas City South responded

Rabondi, we are glad we could help! We do hope we can be of assistance in the future. Take care!

April 25, 2019

Excellent Sales and Service Group I truly appreciate the friendliness, dedication, knowledge, and customer service all involved provided in this process! I would recommend working with More

by Dearabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Zimmermann, Giuseppe Baldin, Pedro Martinez, Paul Tracy, Jordan Kivett
May 01, 2019 -

BMW of Kansas City South responded

Dearabby thank you; we appreciate you taking the time to let us know how our team did. Providing excellent customer service is what we strive for! We are pleased to read that it was giving throughout your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 24, 2019

Service Took car in to have plastic bumper cover added. Clinton is fabulous! Treated me like family. Had my loaner and paperwork ready. Was in and out in 15 More

by KJGANOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
May 03, 2019 -

BMW of Kansas City South responded

Kjganote, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Have a great day!

April 23, 2019

Purchasing certified preowned BMW X5 It was a great experience from start to finish. Very friendly very professional and felt no pressure. From the sales group to the finance guy everythi More

by markwharris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Jebali, Giuseppe Baldin, Jhoda Edquist, Jordan Kivett
May 03, 2019 -

BMW of Kansas City South responded

Markwharris, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! Have a great day!

April 23, 2019

Keith is awesome and worked with me to get what I wanted Keith did a great job. And he listened to what I wanted and make it easy for me . He made sure I have all the gadgets that I want More

by SINGRAM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Fairbanks, Keith Heedum, Clinton Wong
May 03, 2019 -

BMW of Kansas City South responded

Singram0, we really appreciate your positive review about your experience and with our team! Thank you so much for your feedback! We hope you have a great day!

April 22, 2019

Great, super professional level service- exactly what BMW Co ...exactly what BMW Corporation would want from a store front. Paul Tracy & his manager Matt were outstanding. Derek lead the charge when the other More

by mrm5man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Paul Tracy, Derek Goodhart
May 03, 2019 -

BMW of Kansas City South responded

Mrm5man, thank you so much; we appreciate your feedback! It's great to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and if you're ever in Kansas City in the future, please stop by! Take care!

April 21, 2019

Ease at last! We had been shopping for a car for several weeks & visited other dealerships, experiencing the typical high pressure, low ball negotiation tactics tha More

by Jlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The two individuals working at the front desk on 4/20/19 were also fantastic!!!, Caleb Zimmermann, Nick Fairbanks, Rodkem Matthews
May 01, 2019 -

BMW of Kansas City South responded

Jlaw, we are so pleased you enjoyed your visit with us! Thank you for your kind comments, it's great to read our team delivered such an excellent buying experience. We truly appreciate your business and look forward to continuing our relationship with you in the future. Take care!

April 20, 2019

thanks for helping people ! I really like the way they all do and happy to get my new car . 3 years ago I first got my new bmw x3 and my wife was pregnant with my 1st daughter, t More

by PARKLUNA04191991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
May 01, 2019 -

BMW of Kansas City South responded

Hi Parkluna04191991, thank you so much for your positive comments about BMW of Kansas City South! We're looking forward to your next visit with us!

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