BMW of Kansas City South
Kansas City, MO
Filter Reviews by Keyword
By Type
2,074 Reviews of BMW of Kansas City South
Outstanding Quick service on the car. Nice waiting room. A fair amount of items to select from at the snack bar. I was kept up to date as service was being perfor Quick service on the car. Nice waiting room. A fair amount of items to select from at the snack bar. I was kept up to date as service was being performed More
Great Service!!! Sam is a great guy to work with. Very professional. Made the process of buying a breeze. Definitely will recommend friends and family to him. Sam is a great guy to work with. Very professional. Made the process of buying a breeze. Definitely will recommend friends and family to him. More
Recall I had made an appointment for recall work to be done. It turned out parts weren’t available from BMW yet Holly did a good job explaining the problem I had made an appointment for recall work to be done. It turned out parts weren’t available from BMW yet Holly did a good job explaining the problem and arrange for my car to be washed and vacuumed I appreciated the service he provided I More
Excellent Sales and Service Group I truly appreciate the friendliness, dedication, knowledge, and customer service all involved provided in this process! I would recommend working with I truly appreciate the friendliness, dedication, knowledge, and customer service all involved provided in this process! I would recommend working with Giuseppe, Paul Tracy, and Jordan any time and will work with them again to buy my next BMW! More
Service Took car in to have plastic bumper cover added. Clinton is fabulous! Treated me like family. Had my loaner and paperwork ready. Was in and out in 15 Took car in to have plastic bumper cover added. Clinton is fabulous! Treated me like family. Had my loaner and paperwork ready. Was in and out in 15 mins. He is professional and extremely knowledgeable in addition to being a frat guys. More
Purchasing certified preowned BMW X5 It was a great experience from start to finish. Very friendly very professional and felt no pressure. From the sales group to the finance guy everythi It was a great experience from start to finish. Very friendly very professional and felt no pressure. From the sales group to the finance guy everything felt comfortable. More
Keith is awesome and worked with me to get what I wanted Keith did a great job. And he listened to what I wanted and make it easy for me . He made sure I have all the gadgets that I want Keith did a great job. And he listened to what I wanted and make it easy for me . He made sure I have all the gadgets that I want More
Great, super professional level service- exactly what BMW Co ...exactly what BMW Corporation would want from a store front. Paul Tracy & his manager Matt were outstanding. Derek lead the charge when the other ...exactly what BMW Corporation would want from a store front. Paul Tracy & his manager Matt were outstanding. Derek lead the charge when the other two were tending to other matters. My (F15) 3.5D M-Sport was in need of service and some replacement items that should have been covered under our extended warranty plan. Considering that the issue was hardly reminescent of a $75,000+ car, they took it upon themselves to cover what would have been a $341 repair after just a few interactions. We were in Kansas City from Florida for a very unfortunate event and these guys showed us some light. I'm back in Florida, and again dealing with local dealers (Reeves/Ferman) and for a lack of better words, I miss these guys in KC. Tip top service, fit and finish- keep doing you guys, just don't foget about the enthusiasts. More
Ease at last! We had been shopping for a car for several weeks & visited other dealerships, experiencing the typical high pressure, low ball negotiation tactics tha We had been shopping for a car for several weeks & visited other dealerships, experiencing the typical high pressure, low ball negotiation tactics that accompany the stereotypical used car buying experience. Long story short, our buying experience with BMW of KC South was excellent. They were transparent with valuing our trade in & throughout the negotiation process. While our purchase was for a used pre-owned car, they never once treated as if our business was insignificant. I would highly recommend them!!!! More
thanks for helping people ! I really like the way they all do and happy to get my new car . 3 years ago I first got my new bmw x3 and my wife was pregnant with my 1st daughter, t I really like the way they all do and happy to get my new car . 3 years ago I first got my new bmw x3 and my wife was pregnant with my 1st daughter, time has changed but i still love bmw . More