BMW of Kansas City South

Good place for service The loaner car isn’t clean on the outside (pollen, dirt, dust, and windows isn’t clear to see through). On the inside, there was some trash not taken The loaner car isn’t clean on the outside (pollen, dirt, dust, and windows isn’t clear to see through). On the inside, there was some trash not taken out (several empty water bottles). Clint is great, got me what I needed done. It’s a bit pricey for a brake flush and air filter replacement ($380), and one of the panel inside the car wasn’t snapped in properly where the air filter was so I had to fiddle with that myself when I got home. The rattles I reported did not get looked at, as it is still under the 4yr factory warranty. I gave up asking. They did charge up my i3 when I picked it up so that’s great. More

Superior Service My service advisor Clinton Wong always goes above and beyond to make sure my service needs are met in a timely fashion. The Staff is friendly and very My service advisor Clinton Wong always goes above and beyond to make sure my service needs are met in a timely fashion. The Staff is friendly and very accommodating. More

Standard Maintenance My BMW actually sent my dealer a msg saying I needed service. Got new plugs, micro filter and oil change. Was happy to receive a loaner which was an u My BMW actually sent my dealer a msg saying I needed service. Got new plugs, micro filter and oil change. Was happy to receive a loaner which was an upgrade from my car. Loved the experience. More

Clinton is the best Really enjoy interacting with Clinton. He always makes me feel taken care of and makes the service side of things as painless and enjoyable as possibl Really enjoy interacting with Clinton. He always makes me feel taken care of and makes the service side of things as painless and enjoyable as possible. More

Customer service Very efficient customer service always looking to serve me In the best way possible. They took the time to look for every possible opportunity to help Very efficient customer service always looking to serve me In the best way possible. They took the time to look for every possible opportunity to help More

Did what was promised! Clinton knows the BMW and can articulate easily what needs to be done. This is great! It is great that one can have confidence in such high priced rep Clinton knows the BMW and can articulate easily what needs to be done. This is great! It is great that one can have confidence in such high priced repairs. More

Top notch customer service Honestly one of the best customer service experiences I’ve had- attentive staff that tailored services based on my requests and very accommodating. Pr Honestly one of the best customer service experiences I’ve had- attentive staff that tailored services based on my requests and very accommodating. Provided free transport to several locations during repairs. More

BMW X5 I'm very happy with my new BMW. Keith and Jordan were both very nice and great to work with. The whole process was very easy. I'm very happy with my new BMW. Keith and Jordan were both very nice and great to work with. The whole process was very easy. More

Not Tedious Had a great experience purchasing my BMW X5 at BMW of Kansas City South. Sam Newton and Caleb Zimmerman were on top of every detail and even gave us a Had a great experience purchasing my BMW X5 at BMW of Kansas City South. Sam Newton and Caleb Zimmerman were on top of every detail and even gave us a small token of their appreciation. This is a luxury car with luxury service. Happy give them two thumbs up! More