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BMW of Kansas City South

Kansas City, MO

4.9
2,074 Reviews
Call Dealership (844) 415-1090
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1200 W 104th St

Kansas City, MO

64114

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2,074 Reviews of BMW of Kansas City South

November 01, 2022

It is always easy bringing my car in for service. Norm has always made the process seem easy and always answers any questions I have. More

by Jamesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Report | Print
Feb 05, 2023 -

BMW of Kansas City South responded

Hello Jamesh, we appreciate you taking the time to leave us this feedback.

November 01, 2022

Norm is great! !! Friendly, knowledgeable, and fantastic communication. Great no hassle visits are a guarantee. More

by nick.odowd85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Report | Print
Nov 04, 2022 -

BMW of Kansas City South responded

Nick.odowd85, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2022

John Strode was extremely helpful with my service needs. I’m glad I’m now linked with Hendrick BMW of Kansas City -South! More

by psandershall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samara, Jason Danley, John Strode
Report | Print
Oct 31, 2022 -

BMW of Kansas City South responded

Psandershall, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2022

The entire staff was very polite, nice and accommodating. . We have always had such great service here. More

by lr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanic team, Paullie Ranker, John Strode
Report | Print
Oct 31, 2022 -

BMW of Kansas City South responded

Lr, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2022

John Strode took the time to do some quick research on the history of my vehicle and did an overall great job. More

by Longbay12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Report | Print
Oct 31, 2022 -

BMW of Kansas City South responded

Longbay12, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2022

Alway a pleasure being there. First service was smooth and easy. John Strode has been great since my purchase. Good job. More

by Nicetruk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Report | Print
Oct 31, 2022 -

BMW of Kansas City South responded

Nicetruk, we are so pleased you enjoyed your visit to BMW of Kansas City South! If you have any further questions, please don't hesitate to reach out!

October 18, 2022

Clint was super helpful. My car what’s ready in a timely manner. Always have good service experiences here. More

by JC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Report | Print
Oct 20, 2022 -

BMW of Kansas City South responded

Jc, we are so happy to read such a great review about BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

October 18, 2022

My service advisor Clinton and Sales Giuseppe were very helpful. 5+ stars. They are so personable and professional More

by pambillkc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Clinton Wong
Report | Print
Oct 20, 2022 -

BMW of Kansas City South responded

Pambillkc, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2022

They found the problem and it ended up being free because it was a recall! They fixed it quick and even washed my car! More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Report | Print
Oct 19, 2022 -

BMW of Kansas City South responded

James, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 17, 2022

Not only did they give me a loaner for the time they would have my car, they got it done in a timely matter and were great at communicating with me. My car has never run smoother!! More

by Trlrdh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Report | Print
Oct 20, 2022 -

BMW of Kansas City South responded

Trlrdh, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

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