BMW of Kansas City South

Norm Michael is a great service representative and we enjoy working with him at BMW Of Kansas City South enjoy working with him at BMW Of Kansas City South More

I have worked with John Strode on three different occasions. Each experience was seamless and pain-free 😊 John is knowledgeable, polite and professional. I had the opportunity to interact with thei occasions. Each experience was seamless and pain-free 😊 John is knowledgeable, polite and professional. I had the opportunity to interact with their technician (wished I remembered his name) when a spark plug issue came up. The technician took the time to explain everything in detail and answer all questions. Their maintenance update video is more detailed than the other place in town. I use to go to Baron before making the jump to BMW of KC South. There are two big differences between these two businesses- one is the quality of service and the other is staff knowledgeability. At my last visit to Baron with Chelsea, I had a check engine light on. Baron missed the check engine light so I had to go back in a second time. Then they didn’t know what was wrong, made me buy update to the software, still couldn’t figure out the problem, killed my car so it wouldn’t even start and charged me for doing two exploratory work on the car to figure out the problem. My experience with John always has been very clear and well communicated. I know exactly what to expect and get no surprises. On one occasion, I had my new puppy with me. She started being a bit rowdy and wanted to play around. Everyone at the dealership was very patient and kind, which I appreciated so much. Also, their waiting room is well stocked with snacks, drinks and reading material. All in all, I highly recommend John and BMW of KC South. More

Norm is very professional, courteous and knowledgeable. I trust him and I appreciate his services at this BMW. I trust him and I appreciate his services at this BMW. More

Great dealership. We bought our X5 from BMW South and love their service department. Clinton Wong is so knowledgeable and customer focused. He makes you feel like you We bought our X5 from BMW South and love their service department. Clinton Wong is so knowledgeable and customer focused. He makes you feel like you are his only customer. I also like the video review the technician does of your car. More

I love that they keep me informed about what is being done but also the cost. done but also the cost. More

I’m very happy with the great service I receive from BMW KC South and Clinton Wong, my service advisor. Dropping off my vehicle, picking up after service, and acquiring a loaner car takes minutes. If I wa KC South and Clinton Wong, my service advisor. Dropping off my vehicle, picking up after service, and acquiring a loaner car takes minutes. If I wait , lounge area is immaculate and nicely stocked with snacks and drinks. Work on my vehicle is excellent and Clinton takes good care of me AND my vehicle. Thanks Clinton! More

Clinton and the team at BMW KC South were amazing to work with. They by far have one of the best service departments I’ve ever worked with. You can buy a car anywhere, but who will best take care of you afte with. They by far have one of the best service departments I’ve ever worked with. You can buy a car anywhere, but who will best take care of you after the sale has been made. Mr. Wong is the man! More

My service advisor Mr Clint Wong is the Best. He’s professional, courteous friendly and makes sure his customers are very satisfied. He’s professional, courteous friendly and makes sure his customers are very satisfied. More

Norm Michael, Service Advisor, has been one I have trusted from the beginning of working with BMW Kansas City South for both of our autos. Always pleasant and shoots straight. trusted from the beginning of working with BMW Kansas City South for both of our autos. Always pleasant and shoots straight. More

John Strode is an excellent service advisor. Highly recommend to others. Thanks for great customer service. Highly recommend to others. Thanks for great customer service. More