BMW of Kansas City South

Norm is my service advisor and I have to say that he is the best! I cannot believe the wonderful service that he provides and I appreciate the fact that Norm goes above and beyond for his customers! He is the best! I cannot believe the wonderful service that he provides and I appreciate the fact that Norm goes above and beyond for his customers! He is the epitome of customer service excellence. Thank you Norm! More

Easy online scheduling and the service was prompt and completed in the timeframe indicated by the service rep. completed in the timeframe indicated by the service rep. More

Loved everything about my service experience. Clinton and his staff were first class. Great job. Clinton and his staff were first class. Great job. More

I recently scheduled an oil change at BMW of Kansas City South. Norm Michael not only took great care of me but provided a deal where I could receive this and my next few oil changes at a discounted rate. T South. Norm Michael not only took great care of me but provided a deal where I could receive this and my next few oil changes at a discounted rate. That by itself made my visit well worth it but I happened to be taking a long trip the following week and had an issue with my A/C. I called Norm who talked me through a solution while I was on the road. Problem solved! This is so typical of the extraordinary service Norm and others at BMW of Kansas City South provide. More

I have just had great experiences with my two X5s; serviced at the dealership, with Clint Wong as my service consultant. Anytime I need anything, I just call or text Clint, and I feel like I'm just g serviced at the dealership, with Clint Wong as my service consultant. Anytime I need anything, I just call or text Clint, and I feel like I'm just getting real personal service, not matter how big or small the issue is. More

very good service. ..always a pleasure working with clinton wong. love the video service on my car ..always a pleasure working with clinton wong. love the video service on my car More

Our Service Advisor, John Strode provides Excellent Service! He communicates well and ensures the necessary repairs are completed promptly! Service! He communicates well and ensures the necessary repairs are completed promptly! More

BMW KC South is a great dealership because of people like Clinton Wong professional competent and friendly. Clinton Wong professional competent and friendly. More

Excellent service and friendly staff. Very receptive to my concerns and questions I was very happy with my experience. I would recommend. Very receptive to my concerns and questions I was very happy with my experience. I would recommend. More

Arriving quite early for my scheduled routine oil change, Clinton was happy to see me and took my x5 right in. Clinton offered me a wide range of refreshments, while I waited. Weeks earlier, I had the brake Clinton was happy to see me and took my x5 right in. Clinton offered me a wide range of refreshments, while I waited. Weeks earlier, I had the brakes replaced, and mentioned I thought the brakes were making noise. Clinton and a Master mechanic took my car for a test drive to hear for themselves. After listening and a thorough inspection of my brakes, I was informed all was good with the brakes. Thanks Clinton for always going the extra mile! More