BMW of Kansas City South

My warranty expired and about 3 weeks later the PCV valve diaphragm had a tear. A replacement manifold was estimated at $2,200. Norm Micheal went above and beyond to see if something could be done for BMW diaphragm had a tear. A replacement manifold was estimated at $2,200. Norm Micheal went above and beyond to see if something could be done for BMW to absorb some of the costs. Long story short, I was out-of-pocket for less than $260.00. Truly putting the customer ahead of profits. It is this upfront and honest relationship that will have me continuing my ownership of BMW cars. More

Clint is always knowledgeable about what needs to be done and creates a very personal experience and creates a very personal experience More

What great service! Friendly, Reliable, Trustworthy! Quick. Won't go anywhere else. Am thinking about a new vehicle soon. Friendly, Reliable, Trustworthy! Quick. Won't go anywhere else. Am thinking about a new vehicle soon. More

Clinton Wong is always excellent. Knowledgeable and trustworthy. Yearly service there is always great and reliable. Knowledgeable and trustworthy. Yearly service there is always great and reliable. More

It is always easy bringing my car in for service. Norm has always made the process seem easy and always answers any questions I have. Norm has always made the process seem easy and always answers any questions I have. More

Norm is great! !! Friendly, knowledgeable, and fantastic communication. Great no hassle visits are a guarantee. !! Friendly, knowledgeable, and fantastic communication. Great no hassle visits are a guarantee. More

John Strode was extremely helpful with my service needs. I’m glad I’m now linked with Hendrick BMW of Kansas City -South! I’m glad I’m now linked with Hendrick BMW of Kansas City -South! More

The entire staff was very polite, nice and accommodating. . We have always had such great service here. . We have always had such great service here. More

John Strode took the time to do some quick research on the history of my vehicle and did an overall great job. the history of my vehicle and did an overall great job. More

Alway a pleasure being there. First service was smooth and easy. John Strode has been great since my purchase. Good job. First service was smooth and easy. John Strode has been great since my purchase. Good job. More