BMW of Kansas City South

Uncommon to find such an honest service department. They genuinely care about their customers, and have never recommend a repair that my car didn’t need! They genuinely care about their customers, and have never recommend a repair that my car didn’t need! More

I am very pleased having my car serviced here. Getting scheduled is simple and the service advisors are always willing to help you if your particular advisor isn’t available. John, Norm, Clinton, Getting scheduled is simple and the service advisors are always willing to help you if your particular advisor isn’t available. John, Norm, Clinton, Jason & Paullie are fantastic! More

Excellent, fast service and honest people. Never had a complaint. Advisor was professional and trustworthy Never had a complaint. Advisor was professional and trustworthy More

Justin Myers serviced my vehicle. He did an awesome job, and was very helpful and professional to work with. I highly recommend this dealership for anyone needing a car or service. He did an awesome job, and was very helpful and professional to work with. I highly recommend this dealership for anyone needing a car or service. More

Great buying experience Marco was excellent, no pressure and very helpful we love BMW Kansas City. and very helpful we love BMW Kansas City. More

This place is awesome! Best place to not only purchase a car, but to have it serviced as well! Would recommend to anyone! Best place to not only purchase a car, but to have it serviced as well! Would recommend to anyone! More

Excellent service. John was or service advisor, excellent, prompt and very responsive. Would definitely recommend John was or service advisor, excellent, prompt and very responsive. Would definitely recommend More

I recently had some work done under my extended warranty and Norm and the service team were awesome through the entire process. Honestly, I would probably go to another mechanic if not for Norm Michael and and Norm and the service team were awesome through the entire process. Honestly, I would probably go to another mechanic if not for Norm Michael and the team. More

Completely and totally pleased with every aspect of my visit. They sent me reminder emails about my upcoming visit. I was greeted by several different employees when I arrived. They had nice loaner wait visit. They sent me reminder emails about my upcoming visit. I was greeted by several different employees when I arrived. They had nice loaner waiting for me when I dropped off my car. They kept me advised of repair progress, they sent a professional video recapping the completed work. The completed job cost exactly what the estimate was. As I observed others checking in and out, all seemed pleased with their service advisor. I am particularly pleased and delighted with Norm Michael, who is my advisor. He is always professional as well as being well trained and a wonderful professional to conduct BMW business. I trust Norm completely and value his input. I intend to stay with Hendrick BMW and look forward to a wonderful relationship. More

Super dealer service. Clinton did a great job communicating what I needed and what it would cost. Highly recommend. Clinton did a great job communicating what I needed and what it would cost. Highly recommend. More