BMW of Kansas City South

The Team of Paullie and John at BMW South Kansas City Service Department are another reason this Dealership is our Dealership of choice. It all Starts from the day you purchase your BMW there, Sales, Pa Service Department are another reason this Dealership is our Dealership of choice. It all Starts from the day you purchase your BMW there, Sales, Parts, Service you are treated like your there Number One Customer. More

They are wonderful. Thank you for such a clean environment! Enjoyed my wait in the lounge 🤗 Thank you for such a clean environment! Enjoyed my wait in the lounge 🤗 More

Initiated my purchase in July 2022 and took appropriately a month to complete (paid additional for delivery - poorly organized service). To date, now we are looking at 2+ months with possession of the car an a month to complete (paid additional for delivery - poorly organized service). To date, now we are looking at 2+ months with possession of the car and 3 payments on the car and have yet to receive the title for the car. I've prompted this on multiple occasions, they also failed to transfer my registration without prompting. They did however ask for $8.10 to facilitate something that should have been done in the first place - insulting. Incredibly disappointing; one would expect more from a BMW dealership. More

The service at this dealership is amazing. I’ve owned my car about a year and a half and have needed two repairs and regular maintenance a few times. My service advisor, John Strode, has alw I’ve owned my car about a year and a half and have needed two repairs and regular maintenance a few times. My service advisor, John Strode, has always taken great care of me. It’s extremely convenient to be able to text my advisor. I was on a road trip over the summer and my check engine light came on. I was able to text John and he checked the issue remotely and assured me it was safe to continue to my destination. I have told many people the service is what I love most about owning a BMW. All of the advisors at this dealership are friendly and helpful. If you’re thinking of buying a BMW, give these guys a look first! More

My warranty expired and about 3 weeks later the PCV valve diaphragm had a tear. A replacement manifold was estimated at $2,200. Norm Micheal went above and beyond to see if something could be done for BMW diaphragm had a tear. A replacement manifold was estimated at $2,200. Norm Micheal went above and beyond to see if something could be done for BMW to absorb some of the costs. Long story short, I was out-of-pocket for less than $260.00. Truly putting the customer ahead of profits. It is this upfront and honest relationship that will have me continuing my ownership of BMW cars. More

Clint is always knowledgeable about what needs to be done and creates a very personal experience and creates a very personal experience More

What great service! Friendly, Reliable, Trustworthy! Quick. Won't go anywhere else. Am thinking about a new vehicle soon. Friendly, Reliable, Trustworthy! Quick. Won't go anywhere else. Am thinking about a new vehicle soon. More

Clinton Wong is always excellent. Knowledgeable and trustworthy. Yearly service there is always great and reliable. Knowledgeable and trustworthy. Yearly service there is always great and reliable. More

It is always easy bringing my car in for service. Norm has always made the process seem easy and always answers any questions I have. Norm has always made the process seem easy and always answers any questions I have. More

Norm is great! !! Friendly, knowledgeable, and fantastic communication. Great no hassle visits are a guarantee. !! Friendly, knowledgeable, and fantastic communication. Great no hassle visits are a guarantee. More