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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

January 11, 2023

Worked with Norm to put on all season tires and alignment of my 2020 M240i XDrive.. Stellar service as usual. Interesting note BMW of Kansas City always does a better job of an aligning my BMWs, where every More

by BRYANEAKEN
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Norm Michael
Jan 18, 2023 -

BMW of Kansas City South responded

Bryaneaken, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2023

Norm Michael is wonderful to work with every time I come in for service. He is always professional and very helpful. More

by Jason
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 18, 2023 -

BMW of Kansas City South responded

Hello Jason, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2023

Clean dealership in a convenient location with nice waiting area and amenities. I particularly enjoy the service and support of Norm Michael. More

by Davidgoode27
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 07, 2023 -

BMW of Kansas City South responded

Davidgoode27, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

January 05, 2023

Working with Clinton is always a pleasant experience. He works hard to satisfy his customers needs in a timely manner. He stays in touch with the clients. We’d give him a 10 plus. Diane and John More

by DianeRomito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 07, 2023 -

BMW of Kansas City South responded

Dianeromito, we are so happy to read such a great review about BMW of Kansas City South! If you have any further questions, please don't hesitate to reach out!

January 03, 2023

Norm (Michael) took great care of my sons BMW 3Series. The full inspection walk around video is top level service and like no other service experience I get anywhere else. Thanks Norm and BMW of South More

by dlintz9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker, Norm Michael
Jan 05, 2023 -

BMW of Kansas City South responded

Dlintz9, we are so happy to read such a great review about BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

December 30, 2022

Service at the dealership was courteous and pleasant. The staff were all very friendly. I highly recommend them More

by Ivan_katzer
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker, Norm Michael
Jan 02, 2023 -

BMW of Kansas City South responded

Ivan_katzer, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

December 24, 2022

Excellent service from Giuseppe Baldin and the entire staff. It felt very personalized! I never felt pressured to purchase the vehicle. I will definitely come back to this dealership and to Giuseppe. More

by Kapjeff
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Dec 25, 2022 -

BMW of Kansas City South responded

Kapjeff, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 24, 2022

Service Advisor (John Strode) went above and beyond to advocate warranty relief for engine repair to my 2015 328x drive. Thanks to John’s efforts, BMW North America agreed to cover 75% of the cost- grea More

by BK
Recommend Dealer
Yes
Employees Worked With
John Strode
Dec 27, 2022 -

BMW of Kansas City South responded

Bk, we are so happy to read such a great review about BMW of Kansas City South! If you have any further questions, please don't hesitate to reach out!

December 23, 2022

Uncommon to find such an honest service department. They genuinely care about their customers, and have never recommend a repair that my car didn’t need! More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Matthew Bayer, Clinton Wong, Paullie Ranker, Norm Michael, John Strode
Dec 25, 2022 -

BMW of Kansas City South responded

Rj, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2022

I am very pleased having my car serviced here. Getting scheduled is simple and the service advisors are always willing to help you if your particular advisor isn’t available. John, Norm, Clinton, More

by Rache
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Keith Heedum, Billy Roskosh, Matthew Bayer, Clinton Wong, Paullie Ranker, Norm Michael, Jason Danley, John Strode
Dec 23, 2022 -

BMW of Kansas City South responded

Rache, we are so pleased you enjoyed your visit to BMW of Kansas City South! Please don't hesitate to reach out if there's anything additional we can do for you.

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