BMW of Kansas City South

Norm was Heaven sent! I was very grateful to have been seen right away. Service for me in without an appointment and my repair was done while I waited. Norm went above a I was very grateful to have been seen right away. Service for me in without an appointment and my repair was done while I waited. Norm went above and beyond to assure I was satisfied and helped with the research of my extended warranty coverage. More

I have worked for several BMW dealerships in the past, and this one is by far and away the best! Clinton Wong in the service department is top-notch, and I enjoy working with him when my vehicle needs ser and this one is by far and away the best! Clinton Wong in the service department is top-notch, and I enjoy working with him when my vehicle needs servicing. More

Clinton Wong is excellent at explaining problems with the car and his personality is such that you feel valued as a customer car and his personality is such that you feel valued as a customer More

Norm Michael does great customer service! I know I will always be taken care when I take my car in for service I know I will always be taken care when I take my car in for service More

I have been taking my 2014 BMW X3 to this dealership for the last 6 years, and I have with Clinton Wong during this period of time. Clinton is very customer focused and honest. I fully trust his recommenda the last 6 years, and I have with Clinton Wong during this period of time. Clinton is very customer focused and honest. I fully trust his recommendations. The service Clinton delivers is great as well as the quality of workmanship at this dealership. More

Everyone at BMW was so helpful and friendly, opening front door for us and welcoming us coming in ! John S. was super nice and excited all my expectations ! 10+ and I Thank you ! front door for us and welcoming us coming in ! John S. was super nice and excited all my expectations ! 10+ and I Thank you ! More

Worked with Norm to put on all season tires and alignment of my 2020 M240i XDrive.. Stellar service as usual. Interesting note BMW of Kansas City always does a better job of an aligning my BMWs, where every of my 2020 M240i XDrive.. Stellar service as usual. Interesting note BMW of Kansas City always does a better job of an aligning my BMWs, where every other shop falls short. So I always have Bmw do that. More

Norm Michael is wonderful to work with every time I come in for service. He is always professional and very helpful. in for service. He is always professional and very helpful. More

Clean dealership in a convenient location with nice waiting area and amenities. I particularly enjoy the service and support of Norm Michael. waiting area and amenities. I particularly enjoy the service and support of Norm Michael. More

Working with Clinton is always a pleasant experience. He works hard to satisfy his customers needs in a timely manner. He stays in touch with the clients. We’d give him a 10 plus. Diane and John He works hard to satisfy his customers needs in a timely manner. He stays in touch with the clients. We’d give him a 10 plus. Diane and John More