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BMW of Kansas City South

Kansas City, MO

4.9
2,074 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,074 Reviews of BMW of Kansas City South

February 02, 2023

With the help of Clinton Wong I got my X5 serviced and inspected in no time while I waited. The video inspection was top drawer. They take good care of my car, and me. More

by Xxxzzzyyy
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 03, 2023 -

BMW of Kansas City South responded

Xxxzzzyyy, we are so pleased you enjoyed your visit to BMW of Kansas City South! If you have any further questions, please don't hesitate to reach out!

January 30, 2023

Great communication from Clinton Wong in service department. He kept me updated about progress and gave me an exact quote and immediate notification when my car was done. When the complimentary Lyft More

by Rob
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 03, 2023 -

BMW of Kansas City South responded

Hello Rob, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 30, 2023

First class five star service every time! Could not be any happier than I am. More

by Treybarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 03, 2023 -

BMW of Kansas City South responded

Treybarnes, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2023

Norm is amazing as well as everyone I've met, is so easy to work with to figure out issues. They are always helpful and responsive to questions and concerns. They get to the bottom of the issue and get ba More

by Mary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 01, 2023 -

BMW of Kansas City South responded

Mary, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

January 27, 2023

I have a great experience every time I deal with Norm for my service. Also appreciate the new X5M loaner to try out! More

by Rick
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 01, 2023 -

BMW of Kansas City South responded

Rick, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 27, 2023

Always pleased with our service at BMW Kansas City South. Everyone is great to work with and very professional! More

by Cissylbyrd
Recommend Dealer
Yes
Employees Worked With
John Strode
Feb 01, 2023 -

BMW of Kansas City South responded

Cissylbyrd, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 26, 2023

Norm was Heaven sent! I was very grateful to have been seen right away. Service for me in without an appointment and my repair was done while I waited. Norm went above a More

by Pbrownlending
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 29, 2023 -

BMW of Kansas City South responded

Pbrownlending, we are so pleased you enjoyed your visit to BMW of Kansas City South! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2023

I have worked for several BMW dealerships in the past, and this one is by far and away the best! Clinton Wong in the service department is top-notch, and I enjoy working with him when my vehicle needs ser More

by Sheri in KC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 29, 2023 -

BMW of Kansas City South responded

Sheri In Kc, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 21, 2023

Clinton Wong is excellent at explaining problems with the car and his personality is such that you feel valued as a customer More

by Tannerdds
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Norm Michael
Jan 23, 2023 -

BMW of Kansas City South responded

Tannerdds, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 16, 2023

Norm Michael does great customer service! I know I will always be taken care when I take my car in for service More

by Pilar.maune
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 20, 2023 -

BMW of Kansas City South responded

Pilar.maune, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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