BMW of Kansas City South

Great communication from Clinton Wong in service department. He kept me updated about progress and gave me an exact quote and immediate notification when my car was done. When the complimentary Lyft department. He kept me updated about progress and gave me an exact quote and immediate notification when my car was done. When the complimentary Lyft ride fell thru he got me shuttled home. Also, k-cup machine in waiting area, so coffee is fresh and hot. More

Norm is amazing as well as everyone I've met, is so easy to work with to figure out issues. They are always helpful and responsive to questions and concerns. They get to the bottom of the issue and get ba to work with to figure out issues. They are always helpful and responsive to questions and concerns. They get to the bottom of the issue and get back with you with answers. More

I have a great experience every time I deal with Norm for my service. Also appreciate the new X5M loaner to try out! my service. Also appreciate the new X5M loaner to try out! More

Always pleased with our service at BMW Kansas City South. Everyone is great to work with and very professional! Everyone is great to work with and very professional! More

Norm was Heaven sent! I was very grateful to have been seen right away. Service for me in without an appointment and my repair was done while I waited. Norm went above a I was very grateful to have been seen right away. Service for me in without an appointment and my repair was done while I waited. Norm went above and beyond to assure I was satisfied and helped with the research of my extended warranty coverage. More

I have worked for several BMW dealerships in the past, and this one is by far and away the best! Clinton Wong in the service department is top-notch, and I enjoy working with him when my vehicle needs ser and this one is by far and away the best! Clinton Wong in the service department is top-notch, and I enjoy working with him when my vehicle needs servicing. More

Clinton Wong is excellent at explaining problems with the car and his personality is such that you feel valued as a customer car and his personality is such that you feel valued as a customer More

Norm Michael does great customer service! I know I will always be taken care when I take my car in for service I know I will always be taken care when I take my car in for service More

I have been taking my 2014 BMW X3 to this dealership for the last 6 years, and I have with Clinton Wong during this period of time. Clinton is very customer focused and honest. I fully trust his recommenda the last 6 years, and I have with Clinton Wong during this period of time. Clinton is very customer focused and honest. I fully trust his recommendations. The service Clinton delivers is great as well as the quality of workmanship at this dealership. More

Everyone at BMW was so helpful and friendly, opening front door for us and welcoming us coming in ! John S. was super nice and excited all my expectations ! 10+ and I Thank you ! front door for us and welcoming us coming in ! John S. was super nice and excited all my expectations ! 10+ and I Thank you ! More