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BMW of Kansas City South

Kansas City, MO

4.9
2,068 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,068 Reviews of BMW of Kansas City South

February 17, 2023

Clint is my service provide and has always been extremely helpful. He provides excellent assistance in solving unusual issues , very apprecia More

by spinglet
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 17, 2023 -

spinglet responded

excellent service

February 14, 2023

Norm is always a pleasure to work with. Never have any issues with the work performed. Video inspection and a nice added touch. More

by nick.odowd85
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 16, 2023 -

BMW of Kansas City South responded

Nick.odowd85, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2023

My service advisor, Clinton Wong, is incredibly informed and knowledgeable. He always has the customer's best interest at heart, with respect to any recommendations! More

by C.Jones
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 08, 2023 -

BMW of Kansas City South responded

C.jones, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2023

Professional. Punctual. Great service. NORM MICHAELS is a pleasure to work with and extremely helpful. I appreciate the video of the inspection and the detail the More

by Allan
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 08, 2023 -

BMW of Kansas City South responded

Allan, we are glad we could help! We hope to see you soon!

Feb 08, 2023 -

Allan responded

Forgot to mention the service technician Tyler (?) as well. Appreciate his great care for my vehicle. The post service walk around is great!

February 02, 2023

With the help of Clinton Wong I got my X5 serviced and inspected in no time while I waited. The video inspection was top drawer. They take good care of my car, and me. More

by Xxxzzzyyy
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 03, 2023 -

BMW of Kansas City South responded

Xxxzzzyyy, we are so pleased you enjoyed your visit to BMW of Kansas City South! If you have any further questions, please don't hesitate to reach out!

January 30, 2023

Great communication from Clinton Wong in service department. He kept me updated about progress and gave me an exact quote and immediate notification when my car was done. When the complimentary Lyft More

by Rob
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 03, 2023 -

BMW of Kansas City South responded

Hello Rob, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 30, 2023

First class five star service every time! Could not be any happier than I am. More

by Treybarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 03, 2023 -

BMW of Kansas City South responded

Treybarnes, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2023

Norm is amazing as well as everyone I've met, is so easy to work with to figure out issues. They are always helpful and responsive to questions and concerns. They get to the bottom of the issue and get ba More

by Mary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 01, 2023 -

BMW of Kansas City South responded

Mary, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

January 27, 2023

I have a great experience every time I deal with Norm for my service. Also appreciate the new X5M loaner to try out! More

by Rick
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 01, 2023 -

BMW of Kansas City South responded

Rick, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 27, 2023

Always pleased with our service at BMW Kansas City South. Everyone is great to work with and very professional! More

by Cissylbyrd
Recommend Dealer
Yes
Employees Worked With
John Strode
Feb 01, 2023 -

BMW of Kansas City South responded

Cissylbyrd, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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