BMW of Crystal Lake

Great dealership. They are fast, polite and very attentive to my needs. Max helped me out to purchase my very BMW. I would purchase another BMW when the time comes. attentive to my needs. Max helped me out to purchase my very BMW. I would purchase another BMW when the time comes. More

Great customer service Max was great!he was very nice and helpful, He worked with us and found us a great car that we love! Everyone is very friendly and professional there I recommend this dealership to any helpful, He worked with us and found us a great car that we love! Everyone is very friendly and professional there I recommend this dealership to anyone looking for a new or used car,they will find you what you are looking for! More

Bought a new BMW 330 XI in 2006 Buying experience was Bought a new BMW 330 XI in 2006 Buying experience was actually pretty good. 4 out of 5 stars. In the years that followed - unethical service dep Bought a new BMW 330 XI in 2006 Buying experience was actually pretty good. 4 out of 5 stars. In the years that followed - unethical service department bordering on criminal. 0 out of 5 stars. And the other reviews here that are ALL 5 stars..........kind of fishy. More

From the time James presented the car we would eventually buy all the way through the ink drying on the paperwork we were made to feel as a valued customer. James in particular was a low keyed but very info buy all the way through the ink drying on the paperwork we were made to feel as a valued customer. James in particular was a low keyed but very informative, courteous and professional representative of Anderson Motors (perfect for our buying style). In my opinion we would be very happy to buy a future car from James or Ed. Danny was very thorough with all the paper work that had many decisions to be made by a first time car buyer. If anything was unclear he made sure my son understood it before he signed. Over all we would certainly recommend Anderson Motors in the future. More

My experience with Anderson Motor is very positive. I would recommend you check them out if you are thinking of buying a car. Anderson is quite far from where I am living, but it definitely worth the tim would recommend you check them out if you are thinking of buying a car. Anderson is quite far from where I am living, but it definitely worth the time for me to visit them and bought my car from them. I want to mention the sales person, Gale Ekern. Gale spoke to me over the phone and convinced me to check the car they have. During my purchasing process, I felt very comfortable working with Gale. They delivered good service and a great car. More

Only if I could give zero stars...RIP OFF!!! Broke more things than they fixed. They call themselves certified, but they are hacks. I wish I could tell more people how bad this service was. I will only go things than they fixed. They call themselves certified, but they are hacks. I wish I could tell more people how bad this service was. I will only go to MW now. More

Very open and honest negotiations to buy a car. I have bought 5 cars from this dealer over the last 20 years, and have all my service work done here as well. I find the dealer to be very reputable, and wo bought 5 cars from this dealer over the last 20 years, and have all my service work done here as well. I find the dealer to be very reputable, and would highly recommend to anyone. Gale was very helpful, responsive and transparent in our business dealings. More

Bob Langenberg made the buying experience as easy as it could be. He was great to deal with before, during, and after my purchase. I would recommend buying a car from him. could be. He was great to deal with before, during, and after my purchase. I would recommend buying a car from him. More

I have delt with two individuals at Anderson BMW. First, Bob Langenberg for the sale of our BMW 328. Bob is the best. He is friendly, knowledgable, professional, honest, and best of all, puts no pressure o Bob Langenberg for the sale of our BMW 328. Bob is the best. He is friendly, knowledgable, professional, honest, and best of all, puts no pressure on you whatsoever! I have purchased many cars over the years and delt with many sales consultants as a result. Bob is hands down the guy you want to work with! The second person I would like to mention is Derek Cogdill in service. Derek is fantastic. He addresses all concerns I have and makes sure the service experience is as smooth as silk. He is an extremely professional service advisor! Again, I have been through many dealerships over the years, Anderson is a unique dealer these days, as most dealership experiences are not up to par with Anderson. If you want to deal with people of integrity, then Anderson BMW is the only place you need to visit! More

I have nothing but great things to say about this dealer. They really know how to take care of their customers from the moment you walk in the door. They are not pushy like other dealers have been in the p They really know how to take care of their customers from the moment you walk in the door. They are not pushy like other dealers have been in the past. I generally deal with Bob (sales) and Derrick (service) and they have been very helpful over the years. I will continue to purchase cars from them in the future. There are also several people at my office who have been going to this dealer over the years and their experiences are all positive as well. Great dealership - highly recommended! More