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BMW Concord

Concord, CA

4.7
1,089 Reviews
Call Dealership (925) 682-3577
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1967 Market St

Concord, CA

94520

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1,089 Reviews of BMW Concord

January 01, 2025

everything was handled perfectly, great experience . Thank you for being so helpful I really appreciate your timely updates More

by Mohammad Azimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia
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Jan 02, 2025 -

BMW Concord responded

Mohammad, we're delighted to hear that you had a great experience with us at BMW Concord. Thank you for your kind words and support!

December 30, 2024

Unfortunately I had a nail in my tire after Christmas and needed a tire replacement. Chris was my service advisor who was professional and communicative about status of my vehicle. He was upfront about the b More

by Deturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Neves
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Jan 01, 2025 -

BMW Concord responded

We're delighted to hear that Chris provided professional and communicative service during your visit at BMW Concord. It's great news that we could replace your tire on the same day, even with the post-holiday rush. Thank you for sharing your experience!

December 24, 2024

Victor and the team were so helpful in making what could have been a stress experience, a pleasure. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshteyn
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Dec 26, 2024 -

BMW Concord responded

Lisa, it's great to hear that Victor and the BMW Concord team delivered a five-star experience. Thank you for sharing with us!

December 11, 2024

Fast easy simple, thanks Joey for taking care of my g80 fixing my flat tire! More

by rserr210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
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Dec 11, 2024 -

BMW Concord responded

We're thrilled to hear that Joey could take such excellent care of your g80. Thanks from everyone at BMW Concord!

December 09, 2024

Felipe is the best , on time , best price , best service all around . He makes sure to give me the best price and the best accurate service. More

by skcounelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe , Joey Tiongson
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Dec 09, 2024 -

BMW Concord responded

We're delighted to hear that Felipe provided you with top-notch service and great pricing at BMW Concord! Thank you for sharing your experience, and we look forward to serving you again in the future.

December 07, 2024

Very bad customer service. Very poor customer service. I was witness this morning in BMW of Concord. I recommend to everyone don’t trust on dealer service. More

by K.raoufi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Tiongson
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December 05, 2024

It was an awesome experience having the dealer work so diligently to see that I got my dream car. Thank you so much for your excellent customer service. More

by johnnymontgomery1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Stanford
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Dec 05, 2024 -

BMW Concord responded

Johnny, we're delighted to hear that you had an awesome experience at BMW Concord and got your dream car! Thank you for the kind words about our customer service. Enjoy every moment with your new ride!

December 05, 2024

Very friendly and professional staff. Service is done to a high quality standard and questions answered knowledgeably More

by Shaneel123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Dejesus
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Dec 05, 2024 -

BMW Concord responded

We're delighted to hear that our team at BMW Concord provided you with friendly and professional service. Thank you for the kind words!

December 04, 2024

Service at BMW in Concord was great! Service advisor Chris was very helpful and authentic in his opinion about caring of the vehicle. More

by busulumba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nives
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Dec 04, 2024 -

BMW Concord responded

We're delighted to hear that Chris provided such helpful and authentic service at BMW Concord! Thank you for sharing your positive experience with us. We look forward to assisting you again in the future!

December 03, 2024

Went in with check engine light. They recommended $10k in repairs. The repairs did not fix the car. The check engine light and limp mode light are making the car unoperable. Now de More

by nseknight06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
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