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BMW Concord

Concord, CA

4.7
1,088 Reviews

1967 Market St

Concord, CA

94520

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1,088 Reviews of BMW Concord

January 20, 2025

The staff are very professional, knowledgeable and friendly. Skylar kept me informed. Arrangements were made transportation and back to the dealership. More

by Summertime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Jan 20, 2025 -

BMW Concord responded

We're delighted to hear that Skylar and the team at BMW Concord provided you with professional service and seamless transportation arrangements. Thank you for sharing your experience!

January 19, 2025

BMW service rep, Vitia Riche was outstanding, kept me up to date with my all services. More

by aleciaowens321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia Riche
Jan 20, 2025 -

BMW Concord responded

Alecia, it means so much to us to see your review! Thanks from Vitia and the team at BMW Concord.

January 16, 2025

Highly do not recommend this terrible dealership, especially if you are unlucky enough to come across Ryan Chao. I inquired about a deal on a vehicle and instead of offering professional assistance, More

by dealer_rater
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ryan Chao
January 15, 2025

Great people wonderful customer service, knowledgeable, helpful, polite and respectful. It was a pleasure doing business with Tony At Concord BMW More

by Wgl3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 15, 2025 -

BMW Concord responded

We're delighted to hear that Tony and the team at BMW Concord provided you with such a positive experience! Thank you for sharing your feedback, and we look forward to serving you again in the future.

January 15, 2025

Friendly, fast and efficient service. I appreciate the video walkthru of my car and key takeaways. More

by Trish R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 16, 2025 -

BMW Concord responded

We really appreciate you taking the time to leave BMW Concord this awesome review, thank you!

January 14, 2025

Very friendly and professional. They try very hard to make your experience at Concord BMW no stress and always asking if there is anything help with or do. More

by Maklekar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia , Amy Bilson, Joey Tiongson, Vernon Mayeux
Jan 14, 2025 -

BMW Concord responded

Maklekar, we're delighted to hear that our team at BMW Concord made your experience stress-free and enjoyable. Thank you for the kind words!

January 05, 2025

I have purchased four vehicles from BMW Concord. Great service from every department. My recent service advisor, Felipe was very knowlegable, polite, helpful. More

by meschrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Maramba
Jan 06, 2025 -

BMW Concord responded

Thank you for your continued trust in BMW Concord! We're delighted to hear that Felipe and our team provided knowledgeable and helpful service. We look forward to assisting with any future needs!

January 04, 2025

Have a great experience in this dealer. My 2014 BMW I3 has battery failure it, after 10years with 128000 miles. Thanks to Vitor, helping me quickly request a warranty from BMW. I have bran More

by harry330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitor
Jan 06, 2025 -

BMW Concord responded

We're delighted to hear that Vitor was able to assist you with your BMW i3 at BMW Concord! It's fantastic that you're enjoying the new battery and feeling like you've got a brand-new car. Thank you for sharing your experience, and we're here if you need anything else!

January 02, 2025

Here’s a sample positive review of BMW Concord: I recently had the pleasure of purchasing a vehicle from BMW Concord, and the entire experience exceeded my expectations. From the moment I walked into More

by joedominguez74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Jay
Jan 03, 2025 -

BMW Concord responded

Thank you for sharing your wonderful experience with us, Joe! We're delighted to hear that our team at BMW Concord provided such a welcoming and seamless car-buying process. Enjoy your new vehicle, and don't hesitate to reach out if you need anything in the future!

January 01, 2025

everything was handled perfectly, great experience . Thank you for being so helpful I really appreciate your timely updates More

by Mohammad Azimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia
Jan 02, 2025 -

BMW Concord responded

Mohammad, we're delighted to hear that you had a great experience with us at BMW Concord. Thank you for your kind words and support!

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