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BMW Concord

Concord, CA

4.7
1,034 Reviews
Call Dealership (925) 682-3577
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1967 Market St

Concord, CA

94520

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1,034 Reviews of BMW Concord

February 01, 2025

Great service and communication! Thanks to Victor and everyone at BMW Concord for keeping my BMW running smoothly and even ordering in an extra part that was needed expeditiously :) More

by dash1729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshteyn, service department
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Feb 03, 2025 -

BMW Concord responded

Thank you for the fantastic feedback! We're delighted to hear that Victor and our team at BMW Concord provided excellent service and communication. We appreciate your trust in us to keep your BMW running smoothly!

January 29, 2025

Vitia was awesome customer service, knowledgeable, calm & reliable. She deserves more than 5 stars. Thank You, Ponce More

by ponceyambao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia Riche
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Jan 31, 2025 -

BMW Concord responded

Thank you for the glowing review! We're delighted to hear that Vitia provided such exceptional service at BMW Concord. We'll be sure to share your kind words with her and appreciate your support!

January 29, 2025

Great customer service and was notified on all car suggestions. Game me sufficient notice to get onbrose to pick up my cat from service. More

by nancemora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bursneyn
Report | Print
Jan 31, 2025 -

BMW Concord responded

We're delighted to hear that our team at BMW Concord provided you with great customer service and kept you informed throughout the process. We appreciate your feedback!

January 24, 2025

I have been a customer since 1977 and have purchased and serviced all of our BMWs at BMW Concord ,Ca . The sales and service rate 5 stars . Last service of our 535 was facilitated by Felipe Maramba and he More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Maramba service adviser - 5 Stars , Kevin Miller, Michael Heller, Vernon Mayeux
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Jan 24, 2025 -

BMW Concord responded

John, thank you for your loyalty and kind words about BMW Concord! We're delighted to hear that Felipe provided excellent service. We look forward to continuing our relationship with you in the future!

January 23, 2025

Closest dealership to my home. Efficient and nice staff in service. Vitia, one of the service advisors listens to my concerns and addresses my questions. She has very good customer More

by EmCee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia Riche, service advisor.
Report | Print
Jan 23, 2025 -

BMW Concord responded

We're glad to hear that Vitia and the team at BMW Concord provided efficient service and addressed your concerns. Thank you for choosing us, we appreciate your feedback!

January 22, 2025

Joey is the best person at this dealership! ! He takes his time to make sure you are informed of every step of the process from bringing in your car to picking it up!! So glad to know that Joey More

by Wahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
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Jan 22, 2025 -

BMW Concord responded

Wahid, it's fantastic to hear that Joey provided such a thorough and informative experience at BMW Concord! We appreciate your feedback and look forward to seeing you again.

January 20, 2025

The staff are very professional, knowledgeable and friendly. Skylar kept me informed. Arrangements were made transportation and back to the dealership. More

by Summertime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
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Jan 20, 2025 -

BMW Concord responded

We're delighted to hear that Skylar and the team at BMW Concord provided you with professional service and seamless transportation arrangements. Thank you for sharing your experience!

January 19, 2025

BMW service rep, Vitia Riche was outstanding, kept me up to date with my all services. More

by aleciaowens321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia Riche
Report | Print
Jan 20, 2025 -

BMW Concord responded

Alecia, it means so much to us to see your review! Thanks from Vitia and the team at BMW Concord.

January 16, 2025

Highly do not recommend this terrible dealership, especially if you are unlucky enough to come across Ryan Chao. I inquired about a deal on a vehicle and instead of offering professional assistance, More

by dealer_rater
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ryan Chao
Report | Print
January 15, 2025

Great people wonderful customer service, knowledgeable, helpful, polite and respectful. It was a pleasure doing business with Tony At Concord BMW More

by Wgl3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jan 15, 2025 -

BMW Concord responded

We're delighted to hear that Tony and the team at BMW Concord provided you with such a positive experience! Thank you for sharing your feedback, and we look forward to serving you again in the future.

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