BMW Concord

Somehow, I expected better. My original quote over the phone for service did not coincide with the service department's notes on my service needs. It did not seem to matter that My original quote over the phone for service did not coincide with the service department's notes on my service needs. It did not seem to matter that my time was not an issue when I came in, expecting different results than what the service department had to offer. My travel time and convenience were not important issues to resolve, and my only course was to reschedule. More

I would like to share my EXCELLENT experience with Mr. Christian McClure at BMW Concord. He treated me and my family with great professionalism, friendliness, and politeness, making our experience very pl Christian McClure at BMW Concord. He treated me and my family with great professionalism, friendliness, and politeness, making our experience very pleasant and satisfying. He provided us with complete support from start to finish throughout the entire process of purchasing our new car. We are extremely happy and satisfied with our purchase and will definitely do business with him again. Thank you again, Christian. More

Very helpful and professional. Made the buying experience simple and easy. Catalina went above and beyond. Made the buying experience simple and easy. Catalina went above and beyond. More

Vitia was amazing as a service advisor. My warranty ended recently and there was an issue with starting. She worked out a great deal and went out of her way to help me. Service was complete My warranty ended recently and there was an issue with starting. She worked out a great deal and went out of her way to help me. Service was completed in a timely manner, I was updated each step of the way and a loaner was provided completely complimentary due to my warranty being over. 5 stars. More

Excellent customer service; friendly service reps. Went over everything about my car service in detail and took the time to explain things. They made sure I was satisfied and confident about my car be Went over everything about my car service in detail and took the time to explain things. They made sure I was satisfied and confident about my car being in excellent driving condition when I left. More

Have used Concord BMW for 20 years. Satisfied with the level of service and quality from both sales and service staff. Satisfied with the level of service and quality from both sales and service staff. More

Friendly service at reasonable and fair prices, everything was explained very clearly, no surprises, love the wash at the end everything was explained very clearly, no surprises, love the wash at the end More

Francis was very helpful, he explained everything which was done to the car, and made it ready as soon as possible. was done to the car, and made it ready as soon as possible. More

Had an excellent service experience with Joey at BMW Concord. Very friendly, efficient and professional. Concord. Very friendly, efficient and professional. More

Best customer service ever, they are the reason we have a BMW, we thought about buying another car brand but the service we received from BMW concord keeps up from do it need because anytime we have an issue BMW, we thought about buying another car brand but the service we received from BMW concord keeps up from do it need because anytime we have an issue or need service they are to provide us with the best support!!! Thank you to Miguel and all BMW service from Concord!! More