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BMW Concord

Concord, CA

4.7
1,022 Reviews

1967 Market St

Concord, CA

94520

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1,022 Reviews of BMW Concord

December 05, 2024

Very friendly and professional staff. Service is done to a high quality standard and questions answered knowledgeably More

by Shaneel123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Dejesus
Dec 05, 2024 -

BMW Concord responded

We're delighted to hear that our team at BMW Concord provided you with friendly and professional service. Thank you for the kind words!

December 04, 2024

Service at BMW in Concord was great! Service advisor Chris was very helpful and authentic in his opinion about caring of the vehicle. More

by busulumba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nives
Dec 04, 2024 -

BMW Concord responded

We're delighted to hear that Chris provided such helpful and authentic service at BMW Concord! Thank you for sharing your positive experience with us. We look forward to assisting you again in the future!

December 03, 2024

Went in with check engine light. They recommended $10k in repairs. The repairs did not fix the car. The check engine light and limp mode light are making the car unoperable. Now de More

by nseknight06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
November 27, 2024

Great customer service from Service center specifically from Joey Tiongson. do yourself a favor and look for Joey T. if your car is in for a service. Outstanding, More

by VMANIQUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Dec 02, 2024 -

BMW Concord responded

We're delighted to hear that Joey provided you with outstanding service at BMW Concord. Thank you for the recommendation and support!

November 24, 2024

Service department on top of it! !! Been here a few times and will not hesitate at all to come back. Great communication! More

by xnovassxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alvarado
Nov 25, 2024 -

BMW Concord responded

We're delighted to hear that our service department at BMW Concord has consistently met your expectations! Thank you for the kind words and continued trust in us. Looking forward to serving you again soon!

November 24, 2024

Great service, fabulous technicians, friendly owners Johnny on the spot with scheduling.. They’re the Best!! More

by waynedowney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alvardo
Nov 25, 2024 -

BMW Concord responded

Wayne, we're delighted to hear you had such a positive experience with our team at BMW Concord! Thank you for the kind words and support.

November 22, 2024

I highly recommend BMW Concord. From the moment you pull into the service lane, you’re treated with courtesy and individual attention. The waiting area is a comfortable place to rel More

by Miss Behavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Bizzare, Service Advisor
Nov 22, 2024 -

BMW Concord responded

Miss Behavin, thank you for recommending BMW Concord! We're delighted to hear that Skyler and our team provided such a positive experience. We appreciate your kind words and look forward to serving you again in the future!

November 20, 2024

Excellent low pressure high-quality super friendly service. I drove across the bay to purchase my car from Concord BMW. The sales person and finance people and tech professionals are all A relief to w More

by marymachado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lena Chi. Toni
Nov 20, 2024 -

BMW Concord responded

Mary, we're delighted to hear that your experience with BMW Concord was worth the drive! Our team is committed to providing top-notch service and making every purchase memorable. Enjoy your first BMW!

November 19, 2024

My experience at BMW Dealership Services in Concord was very positive. The oil change and vehicle inspection went smoothly. Receiving a video of my car inspection was very helpful. Thank you. More

by Ludmila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia
Nov 20, 2024 -

BMW Concord responded

Ludmila, we're delighted to hear that your experience with BMW Concord was positive and that you found the video inspection helpful. Thank you for sharing your feedback!

November 16, 2024

We always bring our car in BMW Concord because they have excellent service, today Felipe is so helpful and very accommodating, he explains everything and we are happy for his excellent customer More

by ellitra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Nov 18, 2024 -

BMW Concord responded

Thank you for your recommendation! We're delighted to hear that Felipe provided excellent service and made your visit to BMW Concord a positive experience. We appreciate your continued trust in us!