Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW Concord

Concord, CA

4.7
1,071 Reviews
Call Dealership (925) 682-3577
View Awards

1967 Market St

Concord, CA

94520

Directions

By Type

1,071 Reviews of BMW Concord

April 10, 2025

Everyone at the dealership was extremely professional, and Vatia was very good at communication and handling the loaner car and even help get my car repaired faster than I had expected! More

by bob.casper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia, Amy Bilson, Joey Tiongson, Vernon Mayeux
Report | Print
Apr 11, 2025 -

BMW Concord responded

We're delighted to hear that Vatia and the team at BMW Concord provided you with such professional service. It's great to know your car was repaired swiftly and that communication was top-notch. Thank you for sharing your experience!

April 09, 2025

The service was timely, prompt and courteous. Appreciated the video and the ask for a car wash More

by michaelmallonee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Harris
Report | Print
Apr 10, 2025 -

BMW Concord responded

Michael, thank you for taking the time to review BMW Concord!

April 09, 2025

I received Excellent and Professional Service from Vitia . I rate the service that she provided to me a ⭐️⭐️⭐️⭐️ ⭐️ More

by BMWLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia in the Service Department
Report | Print
Apr 10, 2025 -

BMW Concord responded

Thank you for sharing your experience! We're delighted to hear that Vitia provided excellent and professional service at BMW Concord. We appreciate the five-star rating and look forward to serving you in the future!

April 02, 2025

Excellent service from Miguel! I will always come to concord best dealership around! It’s my favorite and I’ve been buying cars from there for the past 30 years! More

by jennifermunoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Vernon Mayeux
Report | Print
Apr 02, 2025 -

BMW Concord responded

Jennifer, thank you for your loyalty and kind words about BMW Concord! We're delighted to hear that Miguel provided excellent service. We look forward to serving you for many more years!

April 02, 2025

Exceptional service as always. Communication has been excellent regarding updates and coordination of pickup and drop off More

by THenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis , Kris Mang
Report | Print
Apr 03, 2025 -

BMW Concord responded

Henry, we're delighted to hear that you had another great experience with us at BMW Concord. Thank you for highlighting our team's communication and service!

February 27, 2025

I've always had exceptional service at Concord BMW for the past 15 years and three different BMW's. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Neves, Joey Tiongson
Report | Print
Feb 27, 2025 -

BMW Concord responded

We couldn't ask for a better review of BMW Concord. Thanks so much for your continued loyalty, Paul!

February 26, 2025

The service was great! Everyone was very nice and helpful.Thank you Joey for everything 🙂 More

by theshoegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Report | Print
Feb 26, 2025 -

BMW Concord responded

Thanks for choosing BMW Concord. We are glad to hear that Joey provided excellent service.

February 22, 2025

Felipe was professional, courteous and communicated effectively. 5 stars out of 5. Great experience and looking forward to continued service levels in the future. More

by mxmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Report | Print
Feb 24, 2025 -

BMW Concord responded

Thank you for the fantastic feedback! We're delighted to hear that Felipe provided a professional and courteous experience at BMW Concord. We look forward to maintaining this level of service in the future!

February 21, 2025

I was ripped off I was charged $2300 ,for an oil change and tune up!! $1800 was for labor alone!!! then I ask for estimate on the my passenger side window that was stuck and couldn't open and they were tr More

by lanzarinlisa88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Neves
Report | Print
February 20, 2025

Kris from BMW Concord is very professional. He has provided excellent services throughout my experience at the dealership. He just understands clients’ needs and he is at the top of his game. More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Mang
Report | Print
Feb 20, 2025 -

BMW Concord responded

We're delighted to hear that Kris provided you with such excellent service at BMW Concord. It's great to know he met your needs and made your experience a positive one. Thank you for sharing this feedback!

1
2
3
4
...
108