BMW Concord

Service department on top of it! !! Been here a few times and will not hesitate at all to come back. Great communication! !! Been here a few times and will not hesitate at all to come back. Great communication! More

Great service, fabulous technicians, friendly owners Johnny on the spot with scheduling.. They’re the Best!! Johnny on the spot with scheduling.. They’re the Best!! More

I highly recommend BMW Concord. From the moment you pull into the service lane, you’re treated with courtesy and individual attention. The waiting area is a comfortable place to rel From the moment you pull into the service lane, you’re treated with courtesy and individual attention. The waiting area is a comfortable place to relax or work using secure Wi-Fi, or you can opt for the convenience of a loaner car or a ride to the BART station. My service advisor this visit was Skyler. He was very personable, efficient, and had the car ready, washed and vacuumed on pick up. The quality of the customer service, from sales to service, creates an enjoyable experience. More

Excellent low pressure high-quality super friendly service. I drove across the bay to purchase my car from Concord BMW. The sales person and finance people and tech professionals are all A relief to w service. I drove across the bay to purchase my car from Concord BMW. The sales person and finance people and tech professionals are all A relief to work with. Proud to brought my first BMW from this dealership. More

My experience at BMW Dealership Services in Concord was very positive. The oil change and vehicle inspection went smoothly. Receiving a video of my car inspection was very helpful. Thank you. very positive. The oil change and vehicle inspection went smoothly. Receiving a video of my car inspection was very helpful. Thank you. More

We always bring our car in BMW Concord because they have excellent service, today Felipe is so helpful and very accommodating, he explains everything and we are happy for his excellent customer they have excellent service, today Felipe is so helpful and very accommodating, he explains everything and we are happy for his excellent customer service. I highly recommend BMW Concord. More

New and clean because it’s renovated. Staff are efficient. Vitia my service advisor was very helpful. Discussed what’s essentially needed for my car to not spend unnecessarily. Great expe Staff are efficient. Vitia my service advisor was very helpful. Discussed what’s essentially needed for my car to not spend unnecessarily. Great experience! More

Victor went above and beyond to get the loaner we need it. Victor was in constant communication throughout the entire time the vehicle was in service. A+ service as always it. Victor was in constant communication throughout the entire time the vehicle was in service. A+ service as always More

Great staff, Victor always been awesome guy at the Service Department, very knowledgeable, very helpful, very accommodating. Addition to that they have complementary Wash and Vaccim. highly recommende Service Department, very knowledgeable, very helpful, very accommodating. Addition to that they have complementary Wash and Vaccim. highly recommended to everyone, More

Had a very good experience with BMW Concord/Victor. He is very knowledge about their products and service area, very patient to explain in details about their service and excellent customers service. T He is very knowledge about their products and service area, very patient to explain in details about their service and excellent customers service. Thanks much for your assistance. More