BMW Concord

I have had great experience with the Concord BMW dealership. It's where I bought my 335i convertible & where I get it serviced. Andrew Northrop is my BMW service advisor and he's an excellent! It's dealership. It's where I bought my 335i convertible & where I get it serviced. Andrew Northrop is my BMW service advisor and he's an excellent! It's always a pleasure to work with Andrew. He's got great people/customer service skills. Andrew is diligent, takes the time to understand what needs to be done on the car & accurately writes the appropriate services that is required. Andrew calls me to provide status & estimated time the car will be ready. He ensures that a loaner car is available as needed. I enjoy working with Andrew which keeps me coming back to the Concord BMW dealership. Thanks Andrew for providing excellent service! Raul De Guzman More

I would like to thank JT for helping me choose to purchase a BMW. I was torn between several cars and JT's knowledge about the vehicles including options and maintenance really swayed my choice. BMW purchase a BMW. I was torn between several cars and JT's knowledge about the vehicles including options and maintenance really swayed my choice. BMW Concord really has an excellent staff and I plan on making my purchase from JT. Thanks again! Kim O. More

Danny in sales and David and Kevin at the collision center were very friendly and knownledgeable. The drive from San Jose to Concord may be far, but knowing that you will get great service from guys l center were very friendly and knownledgeable. The drive from San Jose to Concord may be far, but knowing that you will get great service from guys like them completely make things worthwhile. Thanks. More

This was one of the best car-buying experiences I have ever had. JT was warm, friendly, not pushy. He was extremely knowledgeable about the care. We felt he had our best interest at heart at all times. JT ever had. JT was warm, friendly, not pushy. He was extremely knowledgeable about the care. We felt he had our best interest at heart at all times. JT is very professional as was Andy Harris, the finance person. More

Jon Zory was friendly and very informative on the car i was looking to purchase. I arrived unsure and left with confidence in Concord BMW and it's salespeople. The salesperson lead me in the correct direct was looking to purchase. I arrived unsure and left with confidence in Concord BMW and it's salespeople. The salesperson lead me in the correct direction for my family's needs.I have highly recommended this dealership and Jon Zory for their BMW needs More

Andrew has been my service advisor for several years and I continue to bring my car to him because of the excellent customer service he provides. On several occasions, he assisted me in receiving out of war I continue to bring my car to him because of the excellent customer service he provides. On several occasions, he assisted me in receiving out of warranty repairs through BMW North America. He is always professional and courteous. He communicates very well. I feel very comfortable leaving my car in his hands. If possible, I try to schedule my service appointments on a day that he is working. When this is not possible, I have found his associates to be very effective as well. More

I bought a certified pre owned 3281 this week from JT Zory at Concord BMW. The experience was far easier than navigating this web site. He was relaxed and friendly and did not pressure us but did everyth Zory at Concord BMW. The experience was far easier than navigating this web site. He was relaxed and friendly and did not pressure us but did everything he could to get us into a new car. I am happy with the purchase and would recommend JT to future buyers. M Drew Benicia CA More

This is my second visit to BMW Concord Collision Center. On both occasions, David Madeiros has provided exemplary service. His estimates have been detailed and accurate. His communication skills are excelle On both occasions, David Madeiros has provided exemplary service. His estimates have been detailed and accurate. His communication skills are excellent. The work performed has been flawless and on time. Prices are very reasonable especially considering that the facility uses BMW approved processes and equipment. I would not hesitate in returning or in recommending David and BMW Concord Collision Center. More

J.T. Zory was our sales representative for the purchase of a Certified Pre-Owned BMW 335i at BMW Concord. I can’t imagine a car purchase going more smoothly. J.T. was patient, while my wife and I looked an of a Certified Pre-Owned BMW 335i at BMW Concord. I can’t imagine a car purchase going more smoothly. J.T. was patient, while my wife and I looked and drove several cars to make our choice. We never felt pressured. In the after-sale, J.T. got dealer approval on an item the dealer wasn’t required to cover. All in all, an excellent experience. I will definitely refer other current or potential purchasers to J.T. and to BMW Concord. More

Why drive to Concord BMW service center when there is a BMW service center considerably closer to our home? Our Service Adviser, Andrew Northrop, is precisely why we do. Initially we lived closer to BMW service center considerably closer to our home? Our Service Adviser, Andrew Northrop, is precisely why we do. Initially we lived closer to Concord when we purchased our BMW and recognized the confidence and valued trust we have in Andrew’s competence. Qualities that you consistently know before you arrive for service that you and your vehicle will leave taken care of in the best way possible. His attentiveness made a major difference on one occasion when unexpectedly the technicians needed the car to be left overnight and a family emergency needed attending to. We are pleased we can share widely what a trustworthy, personable, and practiced professional Andrew is. The ancillary care is noteworthy as well. More