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AutoFair Hyundai
Manchester, NH
891 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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891 Reviews of AutoFair Hyundai
December 09, 2022
Took delivery of vehicle. 2 weeks later trade in still not paid off. And cannot seem to make an appointment for service. Service dept does not answer the phone. 2 weeks later trade in still not paid off. And cannot seem to make an appointment for service. Service dept does not answer the phone. More
by bl293
Employees Worked With
j Demille
November 17, 2022
Dealership didn’t stand behind a used vehicle I had purchased from them when 4 days after I bought it (with only 48,000 miles on it) and having driven it less than 1,000 I had a fuel injector go to the purchased from them when 4 days after I bought it (with only 48,000 miles on it) and having driven it less than 1,000 I had a fuel injector go to the tune of $523.90. That came out of my pocket because o live 2 and 1/2 hours from their dealership and they expected me to drive the car to them to have the work done or pay to have it towed there. So either drive a car with a misfiring engine for two and half hours, pay an astronomical tow bill or an over $500 repair bill. All before the 20 day temp plate even expired! I would not recommend this dealership to anyone, EVER! Also found out they fired my salesman right after he sold me my car. Which I was very concerned about. The gentleman went above and beyond for me as a customer. Maybe that’s why he got fired cause he didn’t fit in with the other crooks! More
by Tanya
Employees Worked With
Matthew Gelinas, Adam Donovan
November 11, 2022
Sales and manager were attentive to my needs. New Hyundai Santa Cruz is a hard to find model.! They had just what I was looking for at a price a little over what I researched New Hyundai Santa Cruz is a hard to find model.! They had just what I was looking for at a price a little over what I researched More
by etcalling1
Employees Worked With
Sam hinz
November 04, 2022
Sold me a 2017 accent with issues! Warranty covered but dealer was not willing to help with rental! Or loaner! Oh well kind of attitude! Warranty covered but dealer was not willing to help with rental! Or loaner! Oh well kind of attitude! More
by Wgomez1023
Employees Worked With
Adam Donovan, Christine McGee
November 03, 2022
Today the customer assistance she was very nice . But your dealer need to work on how the customers may get a loaner car if they cannot wait there. I made my reservation a month ahead in order for m But your dealer need to work on how the customers may get a loaner car if they cannot wait there. I made my reservation a month ahead in order for me to get a car to go to work but did not work. this dealer not even offer to watch the car after the serviced I've been told no on my previous visit to your dealership. The Toyota dealership they do it and they asked the customer. I've Have bought 4 car on your dealership. More
by dosnov53
Employees Worked With
I never talk to any of those people, Kevin Richardson, Alex Gould
October 02, 2022
They are friendly and very helpful. They have a great inventory of new vehicles to select from at different price points to fit your budget. We were very pleased with the new Genesis They have a great inventory of new vehicles to select from at different price points to fit your budget. We were very pleased with the new Genesis we purchased!!! More
by cg02151
Employees Worked With
Brandon Qualter
September 27, 2022
I purchased a 2014 Volkswagen from this dealer in August. I told them I would not make the purchase unless a full inspection was done in the vehicle . They slapped a sticker on it . Sure enough 1 month later I told them I would not make the purchase unless a full inspection was done in the vehicle . They slapped a sticker on it . Sure enough 1 month later the car was making horrible noises after driven 700 miles . I bring the car to Volkswagen Seacoast . They verified the car should not have been given a sticker as the rear brakes are rotted with rust and are pulsating and many more things. I called and told them it’s against the law to put a sticker on a vehicle that should have failed inspection. Now they want me to drive 40 miles so I can have it re inspected by Auto Fair only ( so they can say it would pass inspection) . The car is so unsafe to drive I asked them to tow the car and needed to fight for that . We now have a service bill of over 3,000 in order for this car to be on the road safely . Instead of saying you know what that sounds dangerous and we are responsible for our dealership to not have left the car leave the lot .. they fight me so I can sit here and worry about something they should have never sold in the first place . No trust at all and am completely overwhelmed by how they do not treat you like a human for a 10,000 car sale . Do not trust this place to give you a sticker on a used vehicle as they clearly do not care about a 16 year old’s safety . They would rather pull you through you through the ringer and make your life harder than it already is . Thanks for the free tow ???!!!! Unless this vehicle is taken back or fixed they get a -0 for customer care and safety! After calling the department of motor vehicles they may get their license pulled as I am clearly not the only customer with this complaint . More
by Merrickliz7
Employees Worked With
Matthew Gelinas, Adam Donovan
