AutoFair Hyundai

Fantastic service and was so happy with purchase. Andrea and Eric did a great job Andrea and Eric did a great job More

I recently bought a used certified preowned Hyundai from Autofair Hyundai. It had a cracked windshield that they said they would replace and they did just before I picked it up. At a little over a month lat Autofair Hyundai. It had a cracked windshield that they said they would replace and they did just before I picked it up. At a little over a month later the windshield started cracking again. Not good but its a certified preowned vehicle they should stand behind their vehicle and take care of the issue. Wrong! Called service to set up an appointment for it. They were busy so I couldn't get in to see them for 2 weeks. Finally there, sat in the waiting room, then they finally called me back just to tell me they can't do anything for me, I have to take the car to the auto glass subcontractor! Once at the auto glass company they agreed it didn't look like anything hit it but they did tell me there was only a 30 day warranty on the glass, which Autofair failed to mention. Since it was now almost 60 days the glass supplier wouldn't allow it, but if Autofair had sent me when I first called it was in the gray area and likely I could have got it covered. Also found out Autofair didn't tell me about other things like don't put the car on a lift or go through a mechanical car wash with the new windshield (which thankfully I didn't). So I felt they withheld important information and should be responsible for at least some of the cost. I tried to speak with the service manager and he communicated a couple times but mainly ignored me and brushed off my complaint. Then tried to talk to the general manager after making no progress over several weeks and just ended up speaking to a sub-manager. They "discussed" it and then told me they would do nothing. Not happy with Autofair Hyundai. Wasted my time, cost me money, and brushed me off. Recommend you take your business elsewhere. More

Great service, professional and friendly. Always buy our cars here, great service department and sales. Always buy our cars here, great service department and sales. More

After almost losing a wheel on the highway due to lug nuts completely loose on wheel I was frightened and upset. Fortunately pulled over after loud noise in rear end and called for service. Stranded bu nuts completely loose on wheel I was frightened and upset. Fortunately pulled over after loud noise in rear end and called for service. Stranded but Autofair sent nice kid to secure all wheels. Service counter personable and efficient but I won’t be going back. More

Very friendly people in the service department. I was in for my 12,000 mile service on a genesis G70. They were a little behind on Saturday morning, but let me know that and kept me informed. Also I was in for my 12,000 mile service on a genesis G70. They were a little behind on Saturday morning, but let me know that and kept me informed. Also let me know that my complementary service would allow me to get more frequent oil changes. More

Autofair always takes great care of me and my vehicle! ! I appreciate all they do for me!! ! I appreciate all they do for me!! More

Ed and Luke were awesome to work with during our purchase of our new Tucson! of our new Tucson! More

Do you want to be charged for unknown reasons? This dealership gave me a quote for diagnostics at 145$, which didn't include looking at the engine code or clearing it. 😅 Then they charged me an e This dealership gave me a quote for diagnostics at 145$, which didn't include looking at the engine code or clearing it. 😅 Then they charged me an extra 10$ for no clear reason under "shop search" or something. When I asked the employee for an explanation of the additional charge that was not quoted or explained to me in advance, he didn't know. They also didn't give me a breakdown of the parts costs on paper. More

I had a remote car starter installed. When I arrived at Hyundai everyone was pleasant and went out of their way to make sure my experience was a pleasurable one. From the Service Manager When I arrived at Hyundai everyone was pleasant and went out of their way to make sure my experience was a pleasurable one. From the Service Manager Josh to the Service advisor Davie Pena, who checked me out.Everyone I encountered during my wait had a huge smile. Way to go Hyundai!!!! I will definitely be a returning customer. More

Excellent. Professional, friendly and honest. I would highly recommend Brandon as sales person. I would most likely but here again. Professional, friendly and honest. I would highly recommend Brandon as sales person. I would most likely but here again. More