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Austin Ford Chrysler - Service Center

Austin, MN

4.6
114 Reviews

114 Reviews of Austin Ford Chrysler - Service Center

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September 12, 2024

Very pleased that I get my vehicle picked up and brought back when finished. Great service and reasonably priced. More

by emeraldhopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle in Service
Sep 13, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

September 11, 2024

Quick service,nice folks,would recommend to others. Kept me informed,in and out service More

by wrang5859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

September 05, 2024

Just had a super experience with getting our Jeep fixed. Courteous and efficient. Will be back in the future. More

by IRONMAIDEN1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 05, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again!

September 02, 2024

He was very professional. And, did an excellent job. We appreciated the fact that the service could be done at our home. More

by lbolin47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

August 28, 2024

Very accomodating when scheduling service. PIckup and Devilery is a very nice touch. Very Satisfied. More

by justjoan16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 29, 2024 -

Austin Ford Chrysler responded

Thank you, Joan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 23, 2024

It was fine, wished they had some more comfortable chairs and something to do while waiting More

by scottbroker92
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
Aug 27, 2024 -

Austin Ford Chrysler responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns?

August 13, 2024

Normally, I would have given a five-star review but I have a problem with how the recall inspection and process went. One of the reasons that I stopped coming to the dealership for general repairs and se More

by btexpress1198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 12, 2024

Len was very helpful in diagnosing my problem with our 2019 DODGE DURANGO 3.6L engine. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Len & Doug
Aug 13, 2024 -

Austin Ford Chrysler responded

Lee, Thanks for sharing your thoughts about your service experience with Austin Ford Chrysler. Len and Doug appreciate your business and hope to see you again soon!

August 02, 2024

Doug in the service department was extremely helpful. Live in Wisconsin and had engine light while on I90. Service department diagnosed it immediately and said they could fix it with parts on hand. We i More

by dgunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug (Service Department)
Aug 02, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and wish you safe travels!

July 02, 2024

The team at Austin Ford always does a nice job of servicing our vehicle in a complete and timely manner. Thanks! More

by Haze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and our team met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!