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Austin Ford Chrysler - Service Center

Austin, MN

4.6
127 Reviews
Call Service Center (507) 437-3291

127 Reviews of Austin Ford Chrysler - Service Center

Sort by
December 09, 2024

Got it done in a timely matter, very friendly and accurate on pricing quick and easy More

by mamabof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 09, 2024

Newly renovated building with awesome amenities while you wait for service to be completed. Text message updates were appreciated and the explanation of what they did was helpful! The staff were very courteo More

by Theodore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Austin Ford Chrysler responded

Thank you, Theodore! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

November 26, 2024

Completed the work as expected, didn’t find any issues. took awhile but it was ok. More

by pcrowley88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Nov 27, 2024 -

Austin Ford Chrysler responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford Chrysler.

November 18, 2024

Called for an oil changes go me in same day and was fast and easy to use Ford Pass points! More

by Karissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin P
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Nov 19, 2024 -

Austin Ford Chrysler responded

Thank you, Karissa, for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

November 17, 2024

Daniel was a life saver and really nice. Got my truck done in a timely fashion. Angie got me taken care a quick and out the door and was really polite. More

by junkyard2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, angie
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Nov 18, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to leave us a review. We sincerely value your business and look forward to your next visit.

November 16, 2024

Pick up and drop off was great and the team also did some work, that was previously done, under warranty. Great work done with great ethics. That’s why I keep buying cars here. More

by sneufeldt
Recommend Dealer
Yes
Employees Worked With
Doug Howe
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Nov 18, 2024 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

November 12, 2024

Great service Angie was wonderful and informative New digs were an added bonus will definitely go back More

by t_stencel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Sherwood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reese
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Nov 12, 2024 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Angie here at Austin Ford Chrysler.

November 11, 2024

very good, Everything was done very well and timely. I was very pleased with everything. More

by rjwatson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 08, 2024

Thank you for the quick and timely service while I was in town for such a short time. More

by k8zimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 11, 2024 -

Austin Ford Chrysler responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford Chrysler.

November 05, 2024

How many trips to the service center to figure out what is wrong with the car we just purchased? Too many! How many times do you change the new battery over and over before you find a real technician? Stil More

by BOBANDSHALANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Moline
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeLuna,
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Nov 09, 2024 -

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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