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Audi Stevens Creek

San Jose, CA

4.7
2,099 Reviews

3350 Stevens Creek Blvd

San Jose, CA

95117

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2,099 Reviews of Audi Stevens Creek

May 03, 2021

Cassandra is the Best. This is my 3rd Audi. There was a time when I felt the service was going down not from Cassandra just in general. That seems not to be the case now. Glad they are back to what they us More

by JACKIJACKSON808
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Crawford
May 04, 2021 -

Audi Stevens Creek responded

Hi Jackie, Thank you for taking the time to give us your positive review. We appreciate your feedback about our service. We are delighted that Cassandra was able to meet your expectations. Enjoy your new Q3. Thank you for choosing Audi Stevens Creek and we hope to see you again.

April 30, 2021

Wonderful experience. Nader was extremely helpful in getting the Q5 I needed. He was professional yet personable and was able to make me feel comfortable throughout the sales process. Same goes for Wayn More

by louie tran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nader Djomehri, Wayne Wallace
May 01, 2021 -

Audi Stevens Creek responded

Thank you for choosing Audi Stevens Creek, Louie. We will be sure to thank Nader and Wayne for providing you with a pleasant sales experience. We appreciate your feedback and look forward to working with you again in the future.

April 30, 2021

Had a miscommunication about the Costco car auto program which delayed the leasing process. Other than that, Hamid was patient and understanding which smoothed out my experience with Audi. More

by dominiquesmith07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Shir
May 03, 2021 -

Audi Stevens Creek responded

Hello, I appreciate your feedback regarding your shopping experience. Given the opportunity, I would like to speak with you about your experience. Please email me at Joseph.Quinonez@penskeautomotive.com. Thank you, Joseph Quinonez General Manager Audi Stevens Creek Joseph.Quinonez@penskeautomotive.com

April 29, 2021

I have to recommend a salesman Tyler Turner. He was straight forward and didn’t play typical car sales tactics. I have never recommended a salesman before. I drove 5 hours to pick up this car. It was More

by Mstone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Turner, Rachel Fuentes
Apr 30, 2021 -

Audi Stevens Creek responded

Hello there, Thank you very much for your five star review. We are delighted to know that Tyler provided you with such a positive experience with us at Audi Stevens Creek. We appreciate your visit and your recommendation. Enjoy your new vehicle!

April 29, 2021

Hamid was great! He did what he could to help me out and make sure I was happy with my purchase and that I found something that had the things I wanted. More

by bcasp4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Shir
Apr 30, 2021 -

Audi Stevens Creek responded

Hi there, thanks for the kind words for Hamid! We're glad to hear you had a great experience while purchasing your vehicle. Have a wonderful day.

April 28, 2021

Dillon made the process of buying my CPO very easy and pleasant. He went above and beyond to work with us throughout the process. I definitely recommend doing business with Dillon. More

by C.EKSOMBATCHAI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Christine
Apr 29, 2021 -

Audi Stevens Creek responded

Hello, Thank you for your five star review of Audi Stevens Creek. We are overjoyed to hear that your recent experience was easy and pleasant, its great that Dillion was able to make this possible for you. We deeply appreciate your recommendation. Thank you for choosing Audi Stevens Creek and we hope to continue to assist with any of your future automotive needs.

April 28, 2021

Great service and support and competitive pricing!!GM Great service and support and competitive pricing!! GM and sales team were very supportive and knowledgeable and easy to deal with! Love the locatio More

by rickgale61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schroeder, Joseph Quinonez, Rachel Fuentes
Apr 29, 2021 -

Audi Stevens Creek responded

Hi Rick, At Audi Stevens Creek we express our gratitude for your five star review. We strive to ensure that out customers feel valued and informed when visiting us, so we are delighted to hear about your recent experience. Enjoy driving your new Q7! Thank you for choosing Audi Stevens Creek and we hope to continue to assist with all of your future automotive needs.

April 28, 2021

I had a very pleasant experience at this dealership. The process of applying was very smooth, I got approved within a few hours even without prior credit history as I just moved from Canada. Tyler took al More

by YURI.AZAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Turner, Wayne Wallace
Apr 29, 2021 -

Audi Stevens Creek responded

Hi there, From our team at Audi Stevens Creek we would like to thank you for your five star review. We are thrilled to hear that your recent visit was both smooth and informative. Thank you for choosing Audi Stevens Creek and we hope to continue to assist with all of your future automotive needs.

April 28, 2021

Fair negotiation. Wayne Wallace was very friendly. Jimmy helped me to take the right decision. Car was delivered in better condition than expected (full tank). Great experience. More

by LORENZ HAGHENBECK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Shah, Wayne Wallace
Apr 29, 2021 -

Audi Stevens Creek responded

Hi Lorenz, At Audi Stevens Creek we would like to thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted that Wayne and Jimmy were able to make this possible for you. Thank you for choosing Audi Stevens Creek and we hope to continue to assist with all your future automotive needs.

April 28, 2021

It was an awesome experience at the dealership. Mariatu really helped us going out of the way. Really appreciate that. I was given good deal and was never put under pressure. More

by Vineet Sharma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariatu Kamara, Rachel Fuentes
Apr 28, 2021 -

Audi Stevens Creek responded

Hi Vineet, We at Audi Stevens Creek would like to thank you for your five star review and sharing your positive experience. We are thrilled that Mariatu provided above and beyond customer service and we look forward to assisting you again for any of your automotive needs.

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