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Audi Rancho Mirage

Rancho MIrage, CA

Overview
Employees
Reviews
Vehicles
4.9
138 Reviews
Conveniently located near Palm Springs, Audi Rancho Mirage proudly serves the greater Coachella Valley with an unwavering passion for luxury vehicles and exceptional service. As a member of indiGO Auto Group, our dealership exemplifies a commitment to excellence, driven by a shared enthusiasm for the art of automotive innovation and exceptional customer care. Backed by a network of franchised dealerships across the United States, indiGO Auto Group brings unparalleled expertise and resources to elevate every customer experience.
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71265 California 111

Rancho MIrage, CA

92270

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Showing 138 reviews

October 22, 2022

I had an excellent experience with my 60k service today. Jason was efficient and courteous, I got the loaner I needed, service was done on time and they identified and performed a much needed tire rotation More

by msharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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Nov 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage! We're glad to hear that your 60k service went smoothly and that you were happy with the work done. Our team strives to provide excellent customer service and we're glad to have been able to meet your expectations. Thank you for choosing Audi Rancho Mirage and we hope to see you again soon!

October 21, 2022

Lorena is the best. Service Department is top notch. Friendly, professional and great communication. Thanks More

by mark_zepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena
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Oct 21, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words about Audi Rancho Mirage, Mark. We're so happy to hear that you had a positive experience with Lorena and our service department. Your satisfaction is our top priority, and we're glad to know we delivered on that promise. Thanks again for choosing Audi Rancho Mirage and we hope to see you soon!

October 20, 2022

The service team is fantastic, however, the sales group is not attentive or helpful. I am on my 3rd Q series. The most recent, I went in and asked about a new Q7. They had a dark one but I wanted white. I More

by Newton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lorena
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Oct 21, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words and continued business, Newton. We're happy to have you as part of the Audi family. I'll be sure to pass along your compliments to Lorena and our service team. They will be thrilled to know they made such a positive impression on you. We hope you'll visit us again in the future when you're in the market for a new Audi.

October 20, 2022

This dealership and all of its employees are stellar. From the moment you exit your vehicle they greet you with a smile and offer you beverages. They keep you updated (thank you Jason) continually, and More

by pamelairish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Preston
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Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Pamela. We're so happy to read that you had a great experience with us and our team members! Our goal is to always provide superior customer service and it sounds like we did just that. Thank you for your kind words and we hope to see you again soon!

October 19, 2022

Great service experience, friendly, seamless, and efficient. Even paid for R/T Lyft while the car was being worked on. More

by railguy8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We're glad to hear that you had a great service experience and that our team was friendly and efficient. We appreciate your business and are happy to have been able to provide you with a Lyft while your car was being worked on. Thank you for choosing Audi Rancho Mirage.

October 19, 2022

Really friendly staff. Very attentive to my needs. Service dept. gets it right first time, every time. More

by jlw42052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GM Gregg is the best.
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Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We are thrilled to hear that our team was able to provide you with excellent service and that our service department was able to meet your needs. We hope you'll visit us again in the future!

October 19, 2022

The service department staff worked together to assist me. They were friendly, professional and efficient. More

by Jannajalbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Preston
Report | Print
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Janna. I'm glad to hear that our service department staff was able to assist you in a friendly, professional and efficient manner. We appreciate your business and hope you'll choose us for all of your Audi needs in the future.

October 15, 2022

Very pleasant staff. Efficient and competent . Work was done at the posed time. Car runs well More

by ssnukal@mac.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Preston
Report | Print
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words. We're so happy to have been able to service your Audi Rancho Mirage and have it running smoothly. Our team is passionate about providing efficient and competent service, and we're glad that we were able to do so during your visit. Thanks for choosing us!

October 14, 2022

Andre was a very good service manager and extremely knowledgeable and attentive. My vehicle was completely serviced for all the known issues and delivered in advance of my promised time. Great job by A More

by rsquebec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We are glad to hear that Andre was able to take care of all your service needs and that you were happy with the results. We appreciate your business and look forward to seeing you again soon.

October 14, 2022

Jason is always smiling and so kind, work gets completed in a timely manner. Will always buy Audi More

by Rheamaria44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words about Jason, Rhea. We're so happy to have him on our team and appreciate his smiling face and dedication to timely work. We hope you'll continue to buy Audi vehicles in the future!

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