Audi Peabody

Everyone was great and friendly. Staff was courteous and professional. Zoe guided us through the whole process and answered any questions we may have had. Delivered the car on the da Staff was courteous and professional. Zoe guided us through the whole process and answered any questions we may have had. Delivered the car on the day promised. There was a hiccup on the delivery trip. However,Zoe took care of everything. I would recommend Audi Peabody to anyone looking to make a vehicle purchase. More

Chris was aces to work with. Excellent customer service. Very pleased. Will be a return customer. Excellent customer service. Very pleased. Will be a return customer. More

Shows no concern about issue with their customers. Only interested in their commission as I heard them discussing at the service desk. Had to go to Audi USA for help. Heard other customers discuss as Only interested in their commission as I heard them discussing at the service desk. Had to go to Audi USA for help. Heard other customers discuss as well. Would not recommend. Would worry about their recommendations as they make more money when they “sell” services that you might not need or overpriced More

Friendly helpful service manager. Fast service. Lyft to and from home provided Hard to see video of maintenance check Fast service. Lyft to and from home provided Hard to see video of maintenance check More

I was offered 10% off when I booked the appointment and they refused to honor it for an oil change (that cost $119). I then had to wait 2 1/2 hours for the service. they refused to honor it for an oil change (that cost $119). I then had to wait 2 1/2 hours for the service. More

They treat me so well. Very courteous service professionals Would highly recommend to anyone who is looking to buy an Audi Very courteous service professionals Would highly recommend to anyone who is looking to buy an Audi More

I was promised a loaner and was told it had never been recorded. It messed up my whole day. I have 1 hours drive to get to Peabody and make several appointments while I’m there. Had to cancel 2 of them be recorded. It messed up my whole day. I have 1 hours drive to get to Peabody and make several appointments while I’m there. Had to cancel 2 of them because of Audi reneging on the promise. Not happy. My adviser was not at fault but it was your central schedulers fault. Adviser was trying to help. Nothing against him or the Peabody dealership. More

Nick was great. Service was impeccable. He kept me updated as the service assessment took place, was very clear on what needed to be fixed (did not oversell me) and Service was impeccable. He kept me updated as the service assessment took place, was very clear on what needed to be fixed (did not oversell me) and let me know when my car was ready for pick up. Great job, Nick. More

Great service department -the videos are very detailed and explain the needs for your vehicle. and explain the needs for your vehicle. More

Staff very helpful. Spent as much time as I needed with me. Reached out to me if I had questions. Spent as much time as I needed with me. Reached out to me if I had questions. More