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Audi Peabody

Peabody, MA

4.7
508 Reviews

252 Andover Street

Peabody, MA

01960

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508 Reviews of Audi Peabody

July 15, 2024

Convenient location with an excellent staff, I was merely window shopping initially but then decided to trade my 2020 Q5 for a 2024 Q5. More

by Sixth Audi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Becker
Jul 17, 2024 -

Audi Peabody responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2024

The service department is top notch here. Nick was extremely knowledgeable and helpful. I would highly recommend. More

by krv3karenv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Petralia
Jul 17, 2024 -

Audi Peabody responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2024

Excellent customer service and care. Kept updated via text and in person. Great first time experience. More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Meoli
Jul 15, 2024 -

Audi Peabody responded

Hello Fran, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 13, 2024

How outstanding dealership. Extremely professional providing personalized individualized service. I have been a loyal customer for over 15 years. More

by Andrewkwait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Holroyd, Richard Malagodi, James McHenry, Tim Parent
Jul 14, 2024 -

Audi Peabody responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2024

Satisfied with my 30k service on my Audi A6, ease of scheduling and drop off were great. The quote I got for two new front tires mount and alignment was ridiculous in my opinion, $932 for two yes two ti More

by Ozzhdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Grimshaw 4 stars, Ivan Gerardo
Jul 11, 2024 -

Audi Peabody responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

June 15, 2024

Prompt and effective response, Raymond Baez is a super service advisor! Goes out of his way to solve any issues. More

by jpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baez
Jun 16, 2024 -

Audi Peabody responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. If you have any further questions, please give us a call. We're always happy to help!

June 14, 2024

Ken Corman was extremely helpful and informative. Michael Sheehan provided Ken with great support allowing him to offer us a great deal. Our trade in and new car pick up was quick and went smoothly. More

by Zanettim9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Corman
Jun 16, 2024 -

Audi Peabody responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

Great location and facilities. Wonderful and prompt reception. Raymond is the best service rep I have ever had in your company. He was polite knowledgeable respectful and very help More

by Lincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Raymond
Jun 13, 2024 -

Audi Peabody responded

Hi Lincoln, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Peabody! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

Service was great! Kept me informed . Completed on date promised. Last the loaner vehicle was great and unexpected. More

by Pf99flh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Grimshaw
Jun 13, 2024 -

Audi Peabody responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2024

I always feel welcome and Raymond was very accommodating. I also appreciate the loaner vehicle which I returned full. Ben More

by ben1489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baez
Jun 12, 2024 -

Audi Peabody responded

Hi, we are very happy Raymond could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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