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Audi Peabody

Peabody, MA

4.7
520 Reviews

252 Andover Street

Peabody, MA

01960

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520 Reviews of Audi Peabody

December 24, 2024

Service department is always so helpful. My service consultant Nick Petralia is great. He was very informative and kept me up to date on my car’s service details. I was completely impress More

by GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Petralia
December 23, 2024

Fastest and easiest car purchase experience ever. I am highly impressed with the speed and professionalism at Audi Peabody. Totally painless experience. More

by Marcihills
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Bahr
December 08, 2024

3 hrs for an oil change and oil gauge was empty when I got in the car. Had to send it back for more oil. Service advisor was great, but took way too long. If you are short staffed, don’t take as many appo More

by Jlmendonca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure what his name was
Dec 12, 2024 -

Audi Peabody responded

Jlmendonca, Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Daniel Morales Service Director dmorales@group1auto.com

December 06, 2024

Raymond is awesome. If you are there for the service… find Raymond. He knows how to take care of you. Raymond goes above and beyond to make your experience pleasant and More

by Prateek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baez
Dec 08, 2024 -

Audi Peabody responded

Hi Prateek, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

Is to get an appointment. Josh the service manager was very helpful with advice and direction. He was also very patient. More

by Bill G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Zygadio, service consultant. Excellent
Dec 20, 2024 -

Audi Peabody responded

Hi Bill, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

My regular guy Nick was out so Jim jumped in to help me. Took his advice on a tire brand, he ordered them, and the car was finished by five. Good sense of humor too. More

by vschmuch
Recommend Dealer
Yes
Employees Worked With
James misciocia
Dec 03, 2024 -

Audi Peabody responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 29, 2024

I purchased my Audi here and they have been servicing it ever since. I have a great service representative, Nick Petralia, but honestly, all of the reps over there are great. More

by JRob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Petralia
Dec 01, 2024 -

Audi Peabody responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 28, 2024

Purchased my RSQ8 in 30 minutes! They’re as fast as my Audi! Thank you More

by jwday2025
Recommend Dealer
Yes
Employees Worked With
Jacob Bornstein
Dec 01, 2024 -

Audi Peabody responded

Hi, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

November 27, 2024

I had a great experience at Audi Peabody. My Sales Representative, Hunter, made it a transparent and easy process start to finish. I never felt rushed and he walked me through the car and ans More

by bkelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Bahr
Nov 29, 2024 -

Audi Peabody responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2024

Everyone treated us with a great deal of respect. The whole process went smooth with the exception of getting a sticker because their machine is down. More

by tmccuskerjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Ginsburg
Nov 29, 2024 -

Audi Peabody responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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