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Audi Peabody

Peabody, MA

4.7
520 Reviews

252 Andover Street

Peabody, MA

01960

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520 Reviews of Audi Peabody

August 19, 2024

Great service, quickly identified the engine problem and fixed it the same day! Also great for regular service. More

by roumenradinov
Recommend Dealer
Yes
Employees Worked With
James Miscioscia
Aug 23, 2024 -

Audi Peabody responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 18, 2024

I went in for my first oil change and was disappointed that my Audi sq7 had used 3 quarts of oil and wanted it documented so if I have a problem it would be documented That didn’t happen so talked to t More

by Mik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depy
Sep 20, 2024 -

Audi Peabody responded

Thank you for bringing this to our attention. We understand your frustration regarding the oil consumption and documentation concerns for your Audi SQ7. We apologize for any confusion or dissatisfaction experienced. Your feedback highlights a critical issue, and we will review our process to ensure better communication and documentation in the future. Please contact us directly so we can address your specific concerns and update your records accordingly. We appreciate your patience and look forward to resolving this matter to your satisfaction.

August 15, 2024

Get the deal done at ease. Sale person, Zoe Venture, is very knowledgeable, professional, helpful in getting the deal done quickly and professionally More

by skoosh18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Five star for Zoe Venture
Aug 17, 2024 -

Audi Peabody responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 14, 2024

Everything was done for me, They made everything about buying a new car easy. I would definitely recommend this dealership. Thank you for the good experience. More

by BA hermans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Shauffer, Henry Sudnovsky, Joseph Schultz, Juan Tejada, Jude Pearson, Gale Ryan
Aug 16, 2024 -

Audi Peabody responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 13, 2024

I really appreciate the videos from the mechanics and seeing them explain the situations on what the problem is on the car. I also appreciate Nick in Service and how he provides and reviews solutions for More

by Elizabeth141814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Grinshaw
Aug 17, 2024 -

Audi Peabody responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2024

Sent the car out on the road without the hood fully closed. Didn't address torn seat I'd emailed about. However, got my repair covered under warranty. Got it done earlier than.expected More

by amyeve1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Aug 18, 2024 -

Audi Peabody responded

amyeve1, I apologize for what you experienced after receiving your car back from service. Can you please contact me so I can make this right? I cannot find your name in our database with the name used here. I would appreciate hearing back from you via the email listed below. Brendan Conner     General Manager bconner@Group1Auto.com

August 12, 2024

Great customer service kept well informed work performed as discussed. Easy no hassle would recommend More

by lcommito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baez
Aug 16, 2024 -

Audi Peabody responded

Hi, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

August 08, 2024

They found the root of a problem that two other mechanics, including another Audi location, could not find. Very impressed with the prompt and courteous service. Excellent overall experience, will More

by jdecosta4612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baez
Aug 10, 2024 -

Audi Peabody responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 02, 2024

Wilson went beyond to help us find the perfect car. He was so patient and kind throughout the process and remembered everything that was important to us. When we returned with questions , again he was More

by Art teacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wilson sales
Aug 04, 2024 -

Audi Peabody responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2024

Had a great experience at Audi Peabody Hunter Bahr was our salesman, he was very helpful, More

by Jim
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Bahr
Aug 01, 2024 -

Audi Peabody responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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