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Audi Peabody

Peabody, MA

4.7
616 Reviews

252 Andover Street

Peabody, MA

01960

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616 Reviews of Audi Peabody

December 31, 2024

Great service, great people and a pleasure to work with them. I would highly recommend you to my friends and family. More

by Richard G
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karl and Cairo
Jan 03, 2025 -

Audi Peabody responded

Hi Richard, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2024

Extremely friendly and professional service. Provided me with all the details, got me a loaner, and a discount on the total bill. Service was finished on time. More

by alsadko+spam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Faria
Jan 01, 2025 -

Audi Peabody responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Peabody! We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2024

The staff was very friendly, repaired my tire in a timely manner. Staff was very knowledgeable and helpful overall. More

by PLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis (sales), Raymond (service)
Jan 01, 2025 -

Audi Peabody responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. Please don't hesitate to reach out if there's anything additional we can do for you.

December 29, 2024

Very professional, Karl Becker went the extra mile finding the car we wanted. Highly recommend. More

by Dlb777
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karl Becker
Jan 01, 2025 -

Audi Peabody responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

Friendly professional service staff. Prepared and very knowledgeable on planned servicing appointment. Very communicative through the whole appointment. The waiting area is large provid More

by esvahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Malagodi
Dec 29, 2024 -

Audi Peabody responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Peabody! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 26, 2024

Joe at Audi Peabody is very professional and knowledgeable. He is always very responsive and easy to work with. More

by esulaj1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Holroyd
Dec 27, 2024 -

Audi Peabody responded

Hi, we're happy you foundJoe to be so supportive during your experience here at Audi Peabody. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2024

Service department is always so helpful. My service consultant Nick Petralia is great. He was very informative and kept me up to date on my car’s service details. I was completely impress More

by GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Petralia
Dec 25, 2024 -

Audi Peabody responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

Fastest and easiest car purchase experience ever. I am highly impressed with the speed and professionalism at Audi Peabody. Totally painless experience. More

by Marcihills
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Bahr
Dec 25, 2024 -

Audi Peabody responded

Hi Marcihills, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 08, 2024

3 hrs for an oil change and oil gauge was empty when I got in the car. Had to send it back for more oil. Service advisor was great, but took way too long. If you are short staffed, don’t take as many appo More

by Jlmendonca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure what his name was
Dec 12, 2024 -

Audi Peabody responded

Jlmendonca, Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Daniel Morales Service Director dmorales@group1auto.com

December 06, 2024

Raymond is awesome. If you are there for the service… find Raymond. He knows how to take care of you. Raymond goes above and beyond to make your experience pleasant and More

by Prateek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baez
Dec 08, 2024 -

Audi Peabody responded

Hi Prateek, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. Please don't hesitate to reach out if there's anything additional we can do for you.

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