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Audi Palo Alto
Palo Alto, CA
2,817 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,817 Reviews of Audi Palo Alto
February 16, 2023
Knowledgeable staff who work diligently and communicate well. Arnold was straightforward and to the point and helped me with my service in a timely fashion. well. Arnold was straightforward and to the point and helped me with my service in a timely fashion. More
by peppers.muffles_0e
Employees Worked With
Arnold Stovall
February 16, 2023
Quan gave me great service. He communicated with me in a timely manner and answered all my questions, including providing a breakdown of the parts and labor involved in an unexp He communicated with me in a timely manner and answered all my questions, including providing a breakdown of the parts and labor involved in an unexpected needed repair. More
by title-humbug-0q
Employees Worked With
Quan Huynh
February 09, 2023
I had my car serviced in November and straight away had a warning light issue with oil pressure. Amazingly this had happened before and was due to over filling of the oil. I brought it back to be fixed and t warning light issue with oil pressure. Amazingly this had happened before and was due to over filling of the oil. I brought it back to be fixed and then it happened again - and I had to bring it back a second time (yesterday 2/8/2023). And again I diagnosed the problem (overfill) and it seems this time it was fixed. The cost to me personally for poorly performed work had been 4-5 hours of my time as well as $150 for Uber fares - and no compensation offered - just that the Audi A3 Teton has a very sensitive sensor. ( The shuttle service to my home is outside their radius ) very frustrating More
by Audia3Etron
Employees Worked With
David Su
February 02, 2023
Tried to raise price almost $1000 after a negotiated OTD deal. Forced me to purchase an optional aftermarket dent warranty and won't respond to me requests to cancel it. Also the center armrest latch was deal. Forced me to purchase an optional aftermarket dent warranty and won't respond to me requests to cancel it. Also the center armrest latch was broken in a car described as "flawless, no issues" by the salesrep More
by A3 fan
Employees Worked With
Peter
January 26, 2023
Offers comparable pricing to local garages. Good communication. Takes responsibility for and resolves issues related to work done. Good communication. Takes responsibility for and resolves issues related to work done. More
by Also relies on local mechanic
Employees Worked With
Sidney Staton
January 25, 2023
My experience at this dealership was the best one that I’ve ever had anywhere. Everyone was helpful, knowledgeable and fair. I would also recommend the dealer rep that I worked with to my friends and fami I’ve ever had anywhere. Everyone was helpful, knowledgeable and fair. I would also recommend the dealer rep that I worked with to my friends and family. She was the amazing. More
by ninacooke88
Employees Worked With
Barry Hill, Ludmila Hasan
