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Audi Palo Alto

Name: Audi Palo Alto
Address: 1730 Embarcadero Rd, Palo Alto, CA, 94303, US
Telephone: (833) 830-1068
Rating: 4.1

4.1

2,817 Reviews

1730 Embarcadero Rd, Palo Alto, California 94303

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Sales: (833) 830-1068

Call (833) 830-1068

Audi Palo Alto

Palo Alto, CA

4.1

2,817 Reviews

Call Dealership (833) 830-1068

1730 Embarcadero Rd

Palo Alto, CA

94303

Directions

4.1

2,817 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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2,817 Reviews of Audi Palo Alto

March 04, 2020

SERVICE VISIT

Quan was incredibly friendly and helpful Despite my frustration with the loaner vehicle… He not only fixed the problem But he handled it in a very professional way. I’m definitely coming back! frustration with the loaner vehicle… He not only fixed the problem But he handled it in a very professional way. I’m definitely coming back! More

by KUMIN

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Quan Huynh

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Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. We are so pleased you enjoyed your visit to Audi Palo Alto! We look forward to your next visit! Take care!

March 04, 2020

SERVICE VISIT

Excellent service with super fast service speed. Definitely recommend it to friends and family. The Lyft service is very thoughtful! Thank you very much. I will come back in the future. Definitely recommend it to friends and family. The Lyft service is very thoughtful! Thank you very much. I will come back in the future. More

by LEONACONGDONGN

Verified Customer

Recommend Dealer

Yes

Employees Worked With

John Su, Victor Luis, Bruce Andreu, Quan Huynh, Kevin Gaddis, David Liss

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March 03, 2020

SALES VISIT - NEW

We received outstanding service at Audi of Palo Alto! From the moment we stepped into the showroom until we drove our new Q3 home it was wonderful! David Young, our salesman, Richard Yoneji, the sales ma From the moment we stepped into the showroom until we drove our new Q3 home it was wonderful! David Young, our salesman, Richard Yoneji, the sales manager and Steve Barthold, the finance manager all helped us find the best car and financial terms for us! They were extremely knowledgeable, friendly - and patient during the process!! We highly recommend them! More

by kathy.luchini

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Irvin Castellanos, Richard Yoneji , David Young, Steven Barthold

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Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi Palo Alto! Thanks for the recommendation, and have an amazing day!

March 03, 2020

SERVICE VISIT

It’s a bit out of the way but I liked the service better than closer dealerships. I like the little video they send of the checkout. than closer dealerships. I like the little video they send of the checkout. More

by BENTWOOKIE

Verified Customer

Recommend Dealer

Yes

Employees Worked With

David Liss

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Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. Wwe are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future.

March 03, 2020

SERVICE VISIT

Took a brand new A3 (600 miles) in for a maintenance issue. We bought the car from a different dealership. The service personnel were exemplary. Very professional, provided a loaner, communicated well a issue. We bought the car from a different dealership. The service personnel were exemplary. Very professional, provided a loaner, communicated well and fixed the problem More

by Lnon

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Kevin Gaddis

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Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

March 03, 2020

SALES VISIT - USED

Thank Victor to help us on some small issues after we bought a CPO A4 three months later. We are still waiting for spare paint and a missing bucket. bought a CPO A4 three months later. We are still waiting for spare paint and a missing bucket. More

by RP

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Victor Cardenas

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Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. Thank you for your kind review; we are happy to pass along your comments to Victor here at Audi Palo Alto!

March 03, 2020

SALES VISIT - NEW

Amazing. Everyone involved. Really appreciate the help and effort made to get me the car of my dreams. Luan was amazing and deserves a raise 🙂 thank you everyone at Palo Alto from front desk to the back and effort made to get me the car of my dreams. Luan was amazing and deserves a raise 🙂 thank you everyone at Palo Alto from front desk to the back end. I appreciate everything you did. More

by NKCHRISTENSEN77

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Luan Nguyen , Tony Oliva, Jon Bittrolff, Sidney Staton, Marc Lightsey

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Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2020

SALES VISIT - USED

Great exp buying an used car I had a great experience buying a pre-owned Honda Civic. Drew Michaels was very collaborative and helpful during the buying process. He was always for I had a great experience buying a pre-owned Honda Civic. Drew Michaels was very collaborative and helpful during the buying process. He was always forthright in his dealings and the transaction was completed quickly. More

by partha_bose

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Drew Michaels

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Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 03, 2020

SALES VISIT - USED

Excellent and friendly service. Luan went the extra mile (literally) to help me return my rental car and save me an extra trip from Santa Cruz. Thanks Luan! (literally) to help me return my rental car and save me an extra trip from Santa Cruz. Thanks Luan! More

by tomk

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Luan Nguyen , Bruce Andreu, Bruce Andreu

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Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 02, 2020

SALES VISIT - NEW

I had a great experience at Audi Palo Alto. David Young was very professional, helpful and provided great service. I would really recommend this location. Cheers! was very professional, helpful and provided great service. I would really recommend this location. Cheers! More

by supriya.mankali

Verified Customer

Recommend Dealer

Yes

Employees Worked With

David Young, Bruce Andreu, Bruce Andreu, Rick Choundhary

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Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Audi Palo Alto

2,817 Reviews of Audi Palo Alto

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