Back

Audi Palo Alto

Palo Alto, CA

4.1
2,817 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

Directions

By Type

2,817 Reviews of Audi Palo Alto

March 20, 2020

Sales and service departments are both responsive and knowledgeable. Works are completed on time and details are shared with me. I will recommend to my friends More

by BLSOH
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
May 07, 2020 -

Audi Palo Alto responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 20, 2020

Great service from John Su and team - who spent the time on listening and diagnosing the problem Thanks for the great work and prompt service More

by Madhu
Recommend Dealer
Yes
Employees Worked With
John Su
May 07, 2020 -

Audi Palo Alto responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Palo Alto! We can't wait to see you again, have a great day!

March 20, 2020

I appreciated the service coordinators good communication via text and phone messages. And they gave me a great loaner car to use until the issue was resolved. More

by SDMN
Recommend Dealer
Yes
Employees Worked With
John Su, David Liss
May 07, 2020 -

Audi Palo Alto responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to see you again soon!

March 20, 2020

Great rep! It was quick and gave me great insight! I don’t remember my service reps name but he’s from Castro Valley and wore glasses. More

by MARIASELLSCA
Recommend Dealer
Yes
Employees Worked With
Guy from Castro valley with glasses
May 07, 2020 -

Audi Palo Alto responded

Hi, we are so happy to read such a great review about Audi Palo Alto! We look forward to your next visit! Take care!

March 19, 2020

Smooth Experience Great experience at Palo Alto Audi. Purchased a CPO S3 and Marc was our salesman. He was very professional, up front, and didn't pressure us at all. M More

by RodK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Andreu, Bruce Andreu, Marc Lightsey
May 07, 2020 -

Audi Palo Alto responded

Hi, we are very happy Marc provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2020

John Su is very professional and thorough. I don’t worry about the service for my S5 at all. Communication is clear and accurate. The support staff (JC in particular) work very well with John and as a team More

by NINEIRON1
Recommend Dealer
Yes
Employees Worked With
Richard Yoneji , John Su
May 07, 2020 -

Audi Palo Alto responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 19, 2020

I had a great experience with my sales associate, Kieth. He was very consultative, ensured I understood all of the aspects of the lease and walked me through every feature of the car. He even called a few d More

by guy.bensimhon
Recommend Dealer
Yes
Employees Worked With
Kieth my sales rep 5/5, Steven Barthold
May 07, 2020 -

Audi Palo Alto responded

Hi! We're so happy Kieth was able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 19, 2020

Nice service there, fixed my car earlier than estimated. Service is professional. Plus the WiFi is really good so I was able to do some work there More

by zhangxiaoxuanaa
Recommend Dealer
Yes
Employees Worked With
John Su, Victor Luis, Quan Huynh, Kevin Gaddis, David Liss
May 07, 2020 -

Audi Palo Alto responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Audi Palo Alto

March 18, 2020

Friendly service. Short wait. Always available to take care of my car when I need it. Appreciate his positive attitude, and being on top of the needs of the vehicle More

by comerclan02
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
May 07, 2020 -

Audi Palo Alto responded

Hi! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2020

Great experience Palo Alto Audi is a very professional group of people that makes the car buying process simple as possible. If you are in the market for a second hand More

by ilan.caspi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Michaels, Tony Oliva
May 07, 2020 -

Audi Palo Alto responded

Hi, we are so pleased you enjoyed your visit to Audi Palo Alto! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

...
48
...