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Audi Palo Alto
Palo Alto, CA
2,817 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,817 Reviews of Audi Palo Alto
April 30, 2020
John provided excellent service and addressed all concerns. Very professional. Looking forward to my next car service routine appointment. Highly trusted and recommended in the area. concerns. Very professional. Looking forward to my next car service routine appointment. Highly trusted and recommended in the area. More
by BEYAJC
Verified CustomerEmployees Worked With
John Su
April 30, 2020
The person I talked to is very efficient. Get what I want fast and the process is short. It would be better if he could walk me through the maintenance report in more detail. fast and the process is short. It would be better if he could walk me through the maintenance report in more detail. More
by WANG
Employees Worked With
John Su
April 29, 2020
Service left nothing to be desired. Quan was immediately responsive and answered my questions completely. Specially happy that my car was sanitized and delivered to my home. responsive and answered my questions completely. Specially happy that my car was sanitized and delivered to my home. More
by sflorstedt
Employees Worked With
Quan Huynh
April 28, 2020
Service guys were great, super simple! I do wish I could have gotten a car wash but I understand it’s out of the dealership’s ha DDS due to COVID19! have gotten a car wash but I understand it’s out of the dealership’s ha DDS due to COVID19! More
by ELISE.SCOGGINS
Employees Worked With
John Su, Quan Huynh
April 25, 2020
Grate service. John Su are amazing. Palo Alto Audi service and sales is the bast. I will recommended your dealer and refer to many people. Thank you for service!!! service and sales is the bast. I will recommended your dealer and refer to many people. Thank you for service!!! More
by mbbrik
Employees Worked With
John Su
April 25, 2020
I had a great experience with Radi and Travis. They were extremely helpful, easy to work with, and the whole process was seamless. Very happy to have worked with Audi Palo Alto. extremely helpful, easy to work with, and the whole process was seamless. Very happy to have worked with Audi Palo Alto. More
by meaghan.snyder
Employees Worked With
Radi Tamimi, Travis Brown
April 24, 2020
Very easy to schedule appointment. Appointment was right on time. They sent me a video link of the inspection. They managed one recall item immediately — parts were in stock, so no delay. The service was co on time. They sent me a video link of the inspection. They managed one recall item immediately — parts were in stock, so no delay. The service was completed ahead of schedule. The Audibruns like a top. More
by MARKDPLA
Employees Worked With
Quan Huynh
April 22, 2020
Easy scheduling of the service, responsive on the phone, frequent updates on the status, free pickup of car was nice and convenient, quick service but pricy parts frequent updates on the status, free pickup of car was nice and convenient, quick service but pricy parts More
by TIM_D
Employees Worked With
Quan Huynh
April 20, 2020
Great pickup and drop off! Though I wished I got a car wash I understand it’s not functional right now. Great service and communication! wash I understand it’s not functional right now. Great service and communication! More
by Teknas
Employees Worked With
John Su, Victor Luis, Quan Huynh, Kevin Gaddis, David Liss
